Operations Coordinator
Albatross Ventures is a family-oriented company serving a diverse customer base throughout the Western Pennsylvania, West Virginia, and Ohio oil & gas fields. We’re growing fast and have built a strong reputation for reliable service at affordable rates that customers rely on. If you’re looking for a long-term career with a company on the rise, we’d love to hear from you.
Position Overview
The Operations Coordinator plays a key role in daily operations by serving as the primary point of contact between customers, field employees, and management. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced, high-pressure environment.
Key Responsibilities
- Serve as the professional and courteous “face” of the company when communicating with customers and field staff
- Schedule and dispatch drivers, crews, vehicles, and equipment based on planned schedules, customer requests, or urgent needs
- Relay directions, job details, and updates between crews, supervisors, and office personnel
- Communicate with employees using phone calls, messaging apps, and text messages
- Resolve service issues, scheduling conflicts, and customer requests in collaboration with supervisors
- Prepare daily schedules, rosters, and work plans
- Create and manage work orders for drivers and crews
- Enter, reconcile, and maintain job tickets in company and customer systems
- Organize and maintain work requests, completed tickets, and company records
- Work collaboratively, follow direction, meet deadlines, and maintain attention to detail
- Perform additional duties as assigned
Qualifications
- Minimum of 1 year of coordination or dispatch experience
- Strong computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Experience with data entry and strong typing skills
- Familiarity with oil & gas operations and/or the trucking industry preferred
- Excellent written and verbal English communication skills
- Proven ability to multitask, prioritize, and stay organized
- Calm and effective when working with people under stressful conditions
- Strong judgment, critical thinking, and problem-solving skills
- Self-motivated with a high level of accuracy and attention to detail
- Must successfully complete a background check and drug screening prior to hire
Education
- High school diploma or GED required
- Some college coursework preferred
Compensation: Pay is based on experience level.
Albatross Ventures provides transportation services primarily in to the oil and gas industry with water trucks being the primary service. Specializing in fresh, production, and flowback water services, as well as, temporary and permanent containment water removal to onsite cleanup,
* We pride ourselves on our dependable work ethic for the oil and gas industry
* Our work environment allows employees to become part of a highly reputable company
* The company was established in 2015 and has over 75 years of combined experience in the oil and gas industry, setting us apart from our competition
* Our employees are our key to success in providing s superior level of customer service that is measured by our superior communication, faster execution, and unmatched reliability. We strive to complete each project quickly, completely, and most importantly—-safely.
Albatross Offers a Comprehensive Benefits Package to Full Time Employees that includes
- 401k with match
- Paid Vacation after 1 year
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Life Insurance-Term & Whole Life
- Medical Deductible Buffer
- Accident Insurance
- Critical Illness Insurance