Operations Coordinator
VOICE Charter SchoolOperations Coordinator
VOICE Charter School (http://www.voicecharterschool.org/) is an elementary and middle school located in Long Island City, Queens that serves about 650 students across grades K-8. We are located just minutes from Manhattan (two stops outside of Manhattan on the F, N, and W train lines) and Long Island City’s growing waterfront district, thriving arts community, and rapid residential growth. We are looking to identify extraordinary educators and administrators committed to urban education who wish to join a dynamic professional learning community.
Our mission is to create a safe and healthy learning environment that will nurture, motivate and challenge all of our children to achieve the highest level of academic excellence and to develop into mindful, responsible, contributing participants in their education, their community and the diverse society in which we live.
What makes VOICE different?
At VOICE, it’s not just about the music. It’s about the people. It’s about what you can be. It’s about using your passion. It’s about relationships. It’s about having the opportunity to choose. It’s about caring enough. It’s about each individual child and adult.
We believe in efficacy. At the core of our academic culture is the idea that all students are capable of doing well in any discipline. At VOICE, all students will learn – being smart is not something that you are, it is something you become. At VOICE, you will be pushed to become more.
We support and develop the effectiveness of our teachers. We believe that teachers need time to collaborate to build their practice, so we provide our team with over two hours of planning time a day as well as additional days for collaborative thought partnership and planning during the school year.
We promote participation in music and the arts. As music and art help develop problem solving and critical thinking skills and open children's imaginations, all VOICE students participate in and learn from daily activities in the arts including rigorous choral training. We design our arts-integrated curriculum to bring joy and wonder to the lives of our children, providing them with the skills necessary to forge their own path.
All Staff at VOICE:
- Love and nurture all of our students as they become deeply caring and responsible individuals;
- Take personal responsibility and work collaboratively to ensure that all students achieve and grow, understanding that the performance and progress of our students is directly under our control;
- Ask questions and empower students to exercise curiosity and wonder about the world around them;
- Hold themselves to the highest standards;
- Push and support themselves, their students, and their colleagues;
- Proactively seek and incorporate feedback;
- Help each individual child gain the opportunity to choose what his or her future will be.
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Position Responsibilities:
The Operations Coordinator is responsible for supporting instructional needs and planning for the K-8 school. The Operations Coordinator also supports the non-instructional operations and communications at the school, working directly with the school operations team to help maintain a friendly, safe, and professional school environment.
Major Responsibilities:
Student Programming
- In collaboration with pedagogical leaders, Divisional Operations Team, Student Coordinator, and faculty, plan and execute operations for school-day and after-school student events, which may include but is not limited to music concerts, ceremonies, field trips, family academic events, dances, game nights, class photos, and other activities to foster student culture.
- Provide day-of support for student events.
- Play an integral role in planning and executing off-site student trips, in-school assemblies and family academic events.
- Work with Operations Manager to recruit new students
- Develop and maintain relationships with neighboring organizations for additional student needs, such as after-school programs.
Communications & Ops
- Serve as the staff advisor for the Parent Council Executive Board and oversee all Parent Council activities.
- Serve as the first point of contact by answering phones, greeting visitors, and handling a wide variety of family concerns on a daily basis.
- Develop and maintain relationships with neighboring organizations for additional student needs, such as after-school programs.
- Develop and implement mass communications strategy for parents/families/guardians, which may include but is not limited to weekly newsletters, recorded calls, calendars, student permission slips, and flyers. e. Develop and implement communications with parents/families/guardians regarding student events and field trips.
- Coordinate, create and distribute the Weekly Circular for the Middle School Division
- Develop and maintain positive relationships with the school nurse and to ensure that all medications and medical records are properly maintained, and with vendors and building teams such as Custodians and School Food
- Organize, analyze, and streamline systems and processes for information collection including student records.
- Organize and assist with maintenance of school supply inventory, aesthetics, facilities, and technology support.
Pedagogical Support
- Track school data, including scholar attendance, behavior, and other achievements/infractions; create systems that support school leaders and families in meeting school culture goals.
- Serve as back-up for and provide support to Teachers, including but not limited to covering classes, advisory and electives.
- Assist with various student-facing responsibilities, including but not limited to lunch/recess, advisory and electives.
- Coordinate the collection and ongoing maintenance of all student records and files
Team Support
- Perform clerical duties as may be needed, including but not limited to; coordinating meeting logistics, drafting agenda, taking meeting minutes, filing, copying, answering phone calls, fielding general inquiries, submitting purchase requests, others.
- As member of the Division Ops Team, provide support for student-facing and other pedagogical tasks to ensure successful school operations, which may include but not is limited to supporting student-facing school ops tasks
- May be assigned to special projects and provide back-up support to other teams and/or school events as may be needed to ensure school operations run smoothly.
- May serve as back-up scheduler for last-minute callouts or other staffing coverage.
- May be assigned to special projects, which may include but is not limited to planning and executing school events.
Position Qualifications
Educational Background and Work Experience
- Bachelor’s degree from an accredited college or university
- 1-2 years of experience working in an office environment
- Previous experience working with children.
? Bilingual Spanish and English, with verbal and written proficiency in both languages
? Preferred: Demonstrated experience working in a non-profit organization or school in the areas of administration, operations, events, and/or project management
Knowledge, Skills and Abilities
- VOICE’s mission, vision, values, and culture
- Effective skills in self-management including but not limited to meeting deadlines, effective prioritization of tasks, self-organization, managing up, and efficient time and task management
- Ability to gather and analyze data using defined and differentiated processes ? Tact and sensitivity, including but not limited to adhering to confidentiality obligations such as mandated reporting as part of child protection
- Ability to build strong and effective collegial relationships as part of an interdisciplinary team of educators and administrators
- Ability to build warm individual relationships with students.
- Ability to communicate and build relationships effectively and appropriately with diverse range of individuals, including but not limited to current and prospective students and families, colleagues, and external partners.
- Effective self-management, including but not limited to: Prioritizes time and tasks effectively; Builds relationships with others; Practices continual self development; Demonstrates effective problem solving; Exercises complete ownership over tasks; Takes initiative; Navigates ambiguity with ease.
- Effective project management, including but not limited to: Manages up; Proactively engages clients and consultants; Reflects on and incorporates feedback; Engages in thoughtful, strategic, and creative envisioning; Exercises complete ownership over projects; Delegates and holds project helpers accountable for results; Focuses on product and process.
Behavioral Characteristics
- Wonder, care, and efficacy
- Commitment, authenticity, and passion
- Critical thinking, including communication, analytical and strategic strengths. ? Constant learning, including resilience and perseverance.
- Strong sense of personal responsibility, including discipline, self-accountability, self-initiative
- Sensitivity to environment, including humility, empathy, and kindness