Operations Coordinator
STAT Climate Control Solutions
4 days ago
Full-time
On-site
Calgary, Alberta, Canada
$50,000 - $70,000 CAD yearly
The Role:
The Operations Coordinator plays a key role in supporting the Operations Manager and service team. This role focuses on coordinating technicians, dispatching service calls, supporting project administration, maintaining operational records, and ensuring excellent customer communication. The ideal candidate has prior experience working as a dispatcher, coordinator, or office manager in a HVAC (Heating Ventilation and Air Conditioning) or service‑based or construction environment.
The Operations Coordinator plays a key role in supporting the Operations Manager and service team. This role focuses on coordinating technicians, dispatching service calls, supporting project administration, maintaining operational records, and ensuring excellent customer communication. The ideal candidate has prior experience working as a dispatcher, coordinator, or office manager in a HVAC (Heating Ventilation and Air Conditioning) or service‑based or construction environment.
Key Responsibilities:
- Coordinate daily schedules for technicians and service teams.
- Dispatch service calls and ensure timely communication with field staff.
- Support operations manager with job tracking, scheduling, and workflow planning.
- Assist with work order creation, job documentation, and service reports.
- Maintain accurate operational records, files, and internal documentation.
- Communicate with customers regarding service appointments and updates.
- Assist with purchase orders, parts coordination, and vendor communication.
- Support inventory tracking and coordination with warehouse/truck stock.
- Help ensure projects and service jobs stay organized and on schedule.
- Provide general office coordination support to operations and leadership.
Qualifications:
- Previous experience as a coordinator, dispatcher, or office manager.
- Experience in HVAC, construction, mechanical, or service industries is required.
- Strong organizational and scheduling skills.
- Excellent communication and customer service abilities.
- Ability to manage multiple priorities in a fast‑paced environment.
- Proficiency with Microsoft Office and general business software.
- Detail‑oriented with strong problem‑solving ability.
If you enjoy creating order from chaos, coordinating teams, and helping operations run efficiently, we would love to hear from you.
Apply today and become part of the STAT Climate Control Solutions team.