Operations Associate

Location:

Local applicants only. (Onsite in Northbrook– Daily). Must be authorized to work in the U.S. 

Company: Indoor Golf Technology Startup Compensation: $60,000–$70,000 base (based on experience) Experience Level: 0–2 years

Software (preferred): Monday.com, Make.com, ChatGPT, Microsoft Office

About the Role

We’re a growing indoor golf technology startup looking for an Operations Associate to help design, build, and run the systems that power our venues and franchise operations. This is a new, onsite role with meaningful ownership, ideal for someone early in their career who enjoys identifying operational inefficiencies, designing better workflows, and executing improvements that make a real impact.

You’ll work across sales, marketing, venue operations, and franchising, helping translate strategy into repeatable systems that deliver a seamless customer experience from digital touchpoints through in-venue execution.

What You’ll Do

• Identify operational inefficiencies across sales, marketing, venue, and franchise workflows
• Design and document improved processes, frameworks, and execution plans
• Build and implement operational systems that support customer engagement and experience
• Create outlines, playbooks, and wireframes for teams to consistently execute programs
• Support the rollout of systems and processes across company-owned venues and franchise locations
• Execute and manage project implementation (e.g., APIs, Make.com, internal tools) to streamline workflows
• Work closely with leadership and cross-functional teams to ensure smooth implementation
• Monitor performance, gather feedback, and iterate to continuously improve operations

What We’re Looking For

• 0–2 years of experience in operations, business systems, project coordination, or a related field
• Strong problem-solving mindset with the ability to identify inefficiencies and propose solutions
• Comfortable creating process documentation, workflows, and execution plans
• Ability to take projects from idea → outline → execution → refinement
• Strong organizational skills and attention to detail
• Comfortable working in a fast-paced, onsite startup environment
• Clear communicator who can work across teams and functions

Preferred Qualifications

• Experience with workflow automation tools (e.g., Make.com, Zapier, or similar)
• Familiarity with APIs or integrating systems
• Experience supporting sales, marketing, or customer experience operations
• Interest in golf, hospitality, or multi-location businesses
• Exposure to franchise or scalable operations models

Why Join Us

• Join a high-growth indoor golf technology company at an early stage
• Play a key role in shaping how our venues and franchisees operate
• Work directly with leadership and see the immediate impact of your work
• Gain hands-on experience in operations, systems, and process improvement
• Clear growth path as the company scales
• Competitive base salary with long-term upside

How to Apply

Submit your resume and a brief note highlighting any experience with operations, process improvement, or systems implementation.