Operations Associate

The Jewish Federation of Greater Washington seeks a highly organized and adaptable Operations Associate to support day-to-day operations across the Communications team, helping ensure our work to engage the community and communicate impact moves forward clearly and on time. 

This role ensures work moves forward, timelines are met, and details are not missed by tracking tasks, coordinating workflows, and following through across projects so that our communications consistently reflect the work, impact, and priorities of our community. 

This is an ideal opportunity for someone who thrives in a fast-paced environment, stays organized under pressure, and takes ownership of getting things done. 

Key Responsibilities 

• Support the execution of communications that engage the community and reflect Federation’s role and impact  

• Coordinate work across communications, digital, and events to ensure aligned, consistent execution  

• Track tasks, timelines, and deliverables  

• Coordinate logistics, materials, and workflows  

• Execute email, content, or digital tasks as needed  

• Maintain organized documentation and follow-up  

• Ensure timelines are met and work is completed  

• Support event execution when needed  

• Maintain the digital asset management system (DAM), including organizing, tagging, and managing access to assets in partnership with designers  

• Partner with Communications leadership to support prioritization and workflow management  

• Coordinate with internal stakeholders to gather information and maintain alignment 

• Identify gaps, surface risks early, and support resolution to keep work moving 

Collaboration & Integration 

• Partner with the Director of Marketing & Operations to support prioritization, workflow management, and team coordination  

• Work across the Communications team to track progress and ensure aligned execution  

• Coordinate with internal stakeholders to gather inputs, clarify needs, and maintain alignment across projects  

• Support cross-team communication to reduce bottlenecks, surface gaps early, and keep work moving efficiently 
  

Success Looks Like 

• Work moves forward without delays or dropped details  

• Tasks and timelines are visible and tracked  

• Gaps are identified early  

• Assets are easy to find, use, and require minimal adjustment 

• Teams receive timely follow-up 

• Communications are delivered clearly and consistently, helping audiences understand Federation’s role and impact 

Qualifications 

• 1–3 years of experience in operations, project coordination, or a related role  

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks independently  

• Clear, professional written and verbal communication skills  

• Comfortable working across teams in a fast-paced environment  

• Strong attention to how details contribute to clear, consistent communication and audience experience 

• Proficiency with Microsoft Office (Word, Excel), Teams, and SharePoint, and comfort using project management platforms such as ClickUp  

• Familiarity with Jewish customs, traditions, and community life, or a willingness to learn, is preferred 
  

Core Behavioral Expectations 

• Demonstrates ownership and follows through without close oversight  

• Proactively tracks work and follows up to keep projects moving  

• Anticipates needs and addresses gaps before they become issues  

• Stays calm, adaptable, and solutions-oriented as priorities shift  

• Exercises sound judgment and communicates clearly across teams  

Other Requirements 

• Able to work evenings and weekends based on event schedule  

• Able to lift, carry, and move event materials and equipment  

• Able to stand and remain active for extended periods 

The Jewish Federation of Greater Washington brings people together, mobilizes resources, and drives impact to strengthen Jewish life across Greater Washington and beyond. 

We serve as a strategic leader, convener, and catalyst, working across organizations, leaders, and communities to identify priorities, align efforts, and respond to evolving needs. By connecting people, resources, and ideas, we help drive coordinated action and build a vibrant Jewish future. Learn more at shalomdc.org. 

How We Work 

Across roles, our work is grounded in: 

• Clear priorities and shared goals  

• Accountability for outcomes, not just activity  

• Collaboration across teams and stakeholders  

• Consistent, aligned execution  

• A focus on impact and community need 

How We Support You 

• Comprehensive health, dental, and vision coverage  

• Retirement plan with employer contribution  

• Generous paid time off, including Jewish holidays  

• Up to 6 weeks of paid parental leave (after one year)  

• Commuter bonus  

• Hybrid work environment