Operations Administrator

Dispatcher

Location: 5455 NE 109th Ave, Portland, OR 97220
Department: Operations
Schedule: Full-Time, Monday – Friday 5:00 AM – 2:00 PM

Wage: $24 - $29 per hour, DOE. Overtime as needed.
Reports To: Operations Manager

Arrow Sanitary Service, a Waste Connections company, is looking for motivated, safety‑driven individuals to join our team at our Portland location as a Dispatcher.

If you thrive in a fast‑paced environment, excel at communication, and want to grow your career in a stable, year‑round industry — this is the opportunity for you.

Our #1 value is SAFETY, and we are seeking someone who supports our drivers, delivers excellent customer service, and works well as part of a world‑class dispatch team.

Duties & Responsibilities

• Work with Operations and Customer Service to resolve service concerns
• Analyze and resolve issues such as missed pickups, misplaced containers, or property matters
• Provide drivers with support and clarification for pickups and deliveries
• Schedule and dispatch work to drivers throughout the day
• Utilize Waste Connections proprietary software and MS Office (Excel, Word, Outlook)
• Maintain positive customer interactions and promote goodwill
• Perform in a high‑volume, fast‑paced call environment
• Upsell additional services when applicable

Minimum Job Requirements

• High school diploma or GED required
• 2+ years dispatch experience in transportation/logistics preferred
• Strong typing and computer skills
• Proficiency in MS Office Suite
• Strong verbal and written communication
• Excellent organization, multitasking, and problem‑solving skills
• Veterans encouraged to apply

To be considered for any of our current openings you must complete an application at www.wasteconnections.com.

Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including medical, dental, vision, flexible spending account, long-term & short-term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here: https://careers.wasteconnections.com/us/en/benefits.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.