Description of the company:
Our client is a small, design-driven architecture studio based in Toronto, known for thoughtful residential and urban projects. The practice focuses on context-sensitive design, zoning-driven development, and small to mid-scale projects including multiplex housing and infill.
The firm is led by a hands-on Principal and operates with a tight-knit, collaborative team. It’s the kind of studio where everyone wears multiple hats, decisions happen quickly, and your impact is very visible.
Why is this role open:The studio is growing and the Principal needs a true right-hand person to bring structure, consistency, and operational clarity to the business.
This role exists because the firm is ready to move from “founder does everything” to having someone who actually owns operations, admin, and internal systems.
Responsibilities:Act as the central point of coordination for the studio (the person who knows what’s going on)
Manage day-to-day office operations, scheduling, and general admin
Create, document, and maintain SOPs for internal processes
Keep project files, templates, and systems organized and up to date
Support invoicing, basic bookkeeping coordination, and record keeping
Help the Principal stay organized across deadlines, meetings, and priorities
Improve internal workflows and flag inefficiencies
Handle correspondence with clients, consultants, and city departments
Maintain a professional and organized studio environment
Extremely organized and detail-oriented
Takes ownership and follows things through without being micromanaged
Comfortable building systems from scratch (not just following them)
Strong written and verbal communication
Confident dealing with clients and external stakeholders
Proactive, reliable, and calm under pressure
Experience in an admin, operations, office manager, or coordinator role
Experience in architecture, design, engineering, or construction
Experience setting up SOPs or internal workflows
Light bookkeeping or finance exposure
Someone who genuinely enjoys being the “Donna” of the office
At Axis, we consider all applications without regard to race, sex, age, colour, religion, nationality, disability, sexual orientation, gender identity, or any characteristic protected by law. We encourage you to apply even if you don’t meet every single requirement. We don’t post all of the open positions so you might be a fit for a different role!