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Manufacturing Operations Technician

IMI
1 day ago
Full-time
On-site
Palmer, Massachusetts, United States

IMI plc

At IMI, we’re not just creating solutions; we’re building careers. So, unlock your potential: do work that matters, grow with us, and be part of a team shaping tomorrow.

Here, you can make a real difference – solving complex engineering challenges that make industries smarter, safer and more sustainable. From the energy that powers homes to the systems that keep the world moving, you’ll help create solutions the world depends on. 
But it’s not just about the work – it’s about how you grow. We encourage curiosity, make learning part of everyday life, and give you real opportunities to build new skills and move your career forward.
We believe in nurturing your wellbeing, too, with strong benefits and flexible policies that help you succeed. At IMI, you’ll find a supportive, collaborative and inclusive environment where you can truly thrive.

 

Role Overview:

The Manufacturing Operations Technician is responsible for performing receiving, in‑process, and system‑level testing of electro‑mechanical and fluid‑control assemblies to verify performance, reliability, and compliance. This role conducts detailed troubleshooting, mechanical inspections, and root‑cause analysis while supporting Engineering, Quality, and Development teams during new product introduction and transition to serial production. The Technician also contributes to process improvements, equipment qualification, technical documentation, and cross‑training efforts to strengthen overall manufacturing performance.

Work Environment: Onsite

Key Responsibilities:

Product Testing & Troubleshooting

  •         Perform receiving, in‑process, and system‑level testing to verify product performance and compliance.
  •          Test, troubleshoot, and verify assemblies, wiring, and subsystems using standard diagnostic and test equipment.
  •          Conduct mechanical inspections, functional testing, and root‑cause analysis on electro‑mechanical assemblies.
  •         Support mechanical failure analysis and provide feedback to improve assembly processes, hardware design, and manufacturability.

 Engineering & Development Support

  •          Collaborate with Development and Engineering teams during new product introduction, pilot builds, and transition to serial production.
  •          Provide input on test results, failure trends, and design improvements for enhanced product robustness and manufacturability.
  •          Assist with equipment qualification, process validation, and continuous improvement initiatives.

 Quality & Documentation

  •         Support the Quality team in resolving supplier quality issues and addressing nonconformances.
  •          Develop, write, and revise technical documentation, including work instructions, test procedures, technical papers, and presentation materials.
  •         Edit and update Work Instructions to ensure clarity, accuracy, and compliance.

 Cross‑Functional & Continuous Improvement

  •          Contribute to team knowledge sharing and cross‑training efforts to improve organizational technical capability.
  •         Help maintain and improve testing systems, fixtures, and processes to improve efficiency, accuracy, and throughput.
  •          Adhere to all company policies, procedures, and safety protocols while maintaining a clean and safe work environment.

Critical Competencies for Success:

  •          Strong understanding of electrical, mechanical, and electro‑mechanical systems.
  •         Ability to read and interpret schematics, wiring diagrams, mechanical drawings, and test procedures.
  •          Hands‑on proficiency with diagnostic and test equipment (multimeters, scopes, gauges, etc.).
  •          Experience performing system‑level, functional, and performance testing.
  •         Strong troubleshooting and root‑cause analysis abilities.
  •          Ability to assess failures, identify patterns, and recommend corrective actions.
  •          Detail‑oriented with high accuracy in test execution and documentation.
  •          Effective teamwork with Engineering, Development, Production, and Quality.
  •          Strong communication skills for documenting findings and presenting data‑driven insights.
  •          Ability to contribute to NPI activities and cross‑functional initiatives.
  •          Skilled at writing, editing, and maintaining technical documentation.
  •          Comfortable contributing to validation, equipment qualification, and process improvement efforts.
  •          Organized, methodical, and consistent in following procedures and updating documentation.
  •          Comfortable working in a dynamic environment with evolving product designs and priorities.
  •          Engages in continuous improvement efforts to refine processes and reduce variation.
  •          Open to learning new tools, methods, and technologies.

Pay range: $29.81/hour - $33.65/hour

Within this range, individual pay is determined based on skills, experience, and qualifications relative to the job requirements. Base pay information is aligned with market location and may be subject to prevailing wage laws, if applicable.

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs. 

See below for a general overview of our amazing perks and benefits:

  • Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
  • Best-in-class 401K plan with zero vesting and up to 6% contribution matching
  • 14-week maternity leave at full pay (Adoption benefits are equivalent)
  • 4-week paternity leave at full pay (Adoption benefits are equivalent)
  • Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups 
  • PTO, encompassing inclusive holidays 
  • Career Development opportunities (IMI’s ‘Catalyst’ Program)
  • Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
  • Mental Health and wellness programs to support you and your family
  • Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
  • Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
  • Free financial advisors, webinars, and classes through Charles Schwab
  • Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.  Reasonable accommodations may be made for individuals with disabilities.  Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.  

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

By submitting your application, you consent to the processing of your personal data in line with IMI’s policies. For information about how IMI processes candidates’ data, please see the Candidate Privacy Notice at www.imiplc.com/candidate-privacy-notice, available in multiple local languages.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.