Manager, Supply Chain Quality Assurance

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management.

How you will contribute

You will lead regional and sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. You will manage, lead, coach and develop a team of quality experts to execute regional and global quality programs, ensuring compliance with Mondelēz policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business. In addition, you will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement, and; help manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up for the SSMT, protecting Mondelēz’s interests and reputation.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in operations, quality and/or R&D
• Project management and managing multiple priorities
• Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material
• Communication skills and leading cross-functional teams
• Statistical processes and problem-solving techniques
• Working with third-party manufacturers and suppliers to ensure compliance to Mondelēz International’s policies and procedures
• Working with customers on quality related issues
• Working with service-vendors’ technical equipment to support compliance

What extra ingredients you will bring:

• Accountable, honest, hardworking work ethic.  Self-motivated and quick to learn.

• Excellent communication, interpersonal, and problem-solving skills with attention to detail.

• Excellent at process management, and in developing and executing a plan

• Ability to work independently and in a team. Proactive and acts without being prompted.

Education / Requirements

• B.S. degree in Food Science, Engineering, Microbiology, Chemistry, or other related Sciences.

• Minimum 5 years of experience in quality assurance, food safety, supplier quality, or similar.

• Experience working in and assessing food manufacturing sites.

• Fundamental understanding of Sanitation, Hygienic Design, Pest Control, Quality, HACCP, and Food Safety principles.

• Highly proficient computer (MS Office) skills.

Core Responsibilities:

• Site Assessment:

  • Conduct comprehensive quality assessments of new suppliers, external manufacturing sites, and repacker sites with heavy focus on HACCP, Sanitation, Extraneous Matter, Pathogen Environmental Monitoring, Pest Management, and CAPA.

  • Evaluate site quality management systems, manufacturing processes, and record management in comparison to Mondelez Quality Standards.

  • Identify potential risks and develop possible mitigation plans.

• Onboarding Process Management:

  • Develop and implement onboarding plans tailored to the specific needs of each site to pass a Mondelez Corporate Audit.

  • Manage the end-to-end onboarding process for new sites, ensuring adherence to established timelines and requirements.

  • Coordinate with internal stakeholders (e.g., Procurement, R&D, Manufacturing, Food Safety, Quality) to ensure alignment and collaboration, particularly when roadblocks arise.

  • Ensure readiness for Mondelez corporate audit.

• Training and Support:

  • Provide training and support to new sites on the Mondelez Quality Requirements and details for implementing programs for compliance.

  • Serve as a site’s primary point of contact for quality-related inquiries.

• Collaboration and Communication:

  • Collaborate closely with cross-functional teams to ensure a seamless qualification and integration of new sites.

  • Communicate effectively with sites and internal stakeholders on quality-related matters.

  • Participate in regular meetings and provide updates on the status of onboarding activities.

  • Occasionally may need to collaborate with 3rd party contractors during the qualification process.

Travel requirements:

• Approximately 30% - 50% for on site assessments within Canada, US and Mexico .

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.  Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular

Corporate Quality Assurance

Product Quality, Safety and Compliance