Manager of Gift Processing, Research and Operations
Roman Catholic Archdiocese of Boston
2 days ago
Full-time
On-site
Milton, Massachusetts, United States
$0 - $65,000 USD yearly
Manager of Gift Processing, Research and Operations
The Manager of Gift Processing, Research, and Operations serves as a key technical and analytical resource within the Office of Advancement responsible for ensuring the accurate, timely, and compliant processing of all donations, including complex and non-standard gifts. This role maintains CRM data integrity, resolves complex processing, and serves as a resource to Advancement staff regarding gift entry standards, donor record management, and compliance requirements. Through these responsibilities, the position plays a key role in maintaining the integrity of fundraising data and financial reporting.
Responsibilities:
Gift Processing
Process and validate all gift types with exceptional accuracy and attention to detail, ensuring the integrity of donor and financial records, including stock, securities, wire/ACH transfers, donor advised fund grants, matching gifts, in-kind gifts, planned gift payments, and complex tributes and soft credit arrangements.
Analyze donor documentation and correspondence to determine appropriate gift classification, fund designation, and crediting structures.
Data Integrity & Quality Control
Identify and correct biographical inconsistencies, duplicate records, and data conflicts.
Maintain strict confidentiality while handling sensitive donor financial, biographical, and philanthropic information in accordance with institutional privacy policies and data governance standards.
Prepare and validate tax receipts and acknowledgment letters.
Manage pledge reminders, statements, and year end documentation.
Support financial reconciliation and audit readiness by ensuring gift transactions are recorded accurately and in accordance with school standards.
Technical CRM Responsibilities
Perform CRM batch management, imports, audits, and troubleshooting.
Serve as point person on CRM gift processing functionality, assisting with troubleshooting, testing system enhancements, and evaluating the impact of system changes on gift processing workflows.
Research
Conduct research on all donor prospects
Donor Support
Communicate with matching gift vendors and corporate partners.
Assist in training staff in CRM usage as it relates to Gift Processing policies & procedures.
Qualifications
Bachelor’s degree or equivalent combination of education and experience.
3–5+ years of experience in advancement services, gift processing, or related field recommended.
Strong knowledge of fundraising databases/CRMs and data management best practices.
Exceptional analytical skills and attention to detail.
Ability to manage confidential information with discretion.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office, particularly Excel; experience with data imports and reporting tools preferred.
Compensation
Salary Range: $55,00 - $65,000 plus a comprehensive benefits package including: health, dental, vision, life, paid time off.
Please submit a cover letter and resume to Maureen Ridings, Executive Director of Advancement, at mridings@fontbonneboston.org.
The Manager of Gift Processing, Research, and Operations serves as a key technical and analytical resource within the Office of Advancement responsible for ensuring the accurate, timely, and compliant processing of all donations, including complex and non-standard gifts. This role maintains CRM data integrity, resolves complex processing, and serves as a resource to Advancement staff regarding gift entry standards, donor record management, and compliance requirements. Through these responsibilities, the position plays a key role in maintaining the integrity of fundraising data and financial reporting.
Responsibilities:
Gift Processing
Process and validate all gift types with exceptional accuracy and attention to detail, ensuring the integrity of donor and financial records, including stock, securities, wire/ACH transfers, donor advised fund grants, matching gifts, in-kind gifts, planned gift payments, and complex tributes and soft credit arrangements.
Analyze donor documentation and correspondence to determine appropriate gift classification, fund designation, and crediting structures.
Data Integrity & Quality Control
Identify and correct biographical inconsistencies, duplicate records, and data conflicts.
Maintain strict confidentiality while handling sensitive donor financial, biographical, and philanthropic information in accordance with institutional privacy policies and data governance standards.
Prepare and validate tax receipts and acknowledgment letters.
Manage pledge reminders, statements, and year end documentation.
Support financial reconciliation and audit readiness by ensuring gift transactions are recorded accurately and in accordance with school standards.
Technical CRM Responsibilities
Perform CRM batch management, imports, audits, and troubleshooting.
Serve as point person on CRM gift processing functionality, assisting with troubleshooting, testing system enhancements, and evaluating the impact of system changes on gift processing workflows.
Research
Conduct research on all donor prospects
Donor Support
Communicate with matching gift vendors and corporate partners.
Assist in training staff in CRM usage as it relates to Gift Processing policies & procedures.
Qualifications
Bachelor’s degree or equivalent combination of education and experience.
3–5+ years of experience in advancement services, gift processing, or related field recommended.
Strong knowledge of fundraising databases/CRMs and data management best practices.
Exceptional analytical skills and attention to detail.
Ability to manage confidential information with discretion.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office, particularly Excel; experience with data imports and reporting tools preferred.
Compensation
Salary Range: $55,00 - $65,000 plus a comprehensive benefits package including: health, dental, vision, life, paid time off.
Please submit a cover letter and resume to Maureen Ridings, Executive Director of Advancement, at mridings@fontbonneboston.org.