Manager - HR Operations (Shreveport)

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary Under the general direction of the National Manager, this Manager - HR Operations (Shreveport) position oversees and executes all aspects of human resources operations, including employee relations, talent acquisition, performance management, compensation, benefits, compliance, and workforce planning. The HR Manager partners with leadership to implement HR policies and programs that support business objectives, ensure compliance with applicable laws, and promote a positive and engaging work environment. This role provides guidance to managers on HR matters, drives consistent and fair employment practices, and leverages data and process improvements to enhance overall HR effectiveness and organizational success. Compensation Range $94,000 - $105,000 per year (Subject to Compensation Study Upon Candidate Selection)  Responsibilities  Employee Relations, Talent Acquisition, & HR Operations  Manage workplace dynamics by proactively addressing employee concerns, resolving conflicts, and ensuring consistent application of company policies and legal requirements Lead and conduct thorough objective investigations; facilitate clear communication and provide guidance to managers on employee relations matters, performance management, and appropriate disciplinary actions Oversee full-cycle recruitment for the facility, including developing sourcing strategies, managing job postings, screening candidates, conducting interviews, and partnering with hiring managers to attract and select top talent Establish and maintain effective relationships with external recruitment partners, ensuring compliance with service agreements and alignment with organizational hiring needs Drive a positive and inclusive work environment through employee engagement initiatives, transparent communication strategies, and collaboration across departments Ensure compliance with all applicable federal, state, and local employment laws and regulations by proactively identifying risks, implementing corrective actions, and advising leadership on compliance-related matters  Compensation, Payroll, and Benefits Administration Oversee the administration of local compensation and benefits programs, ensuring accuracy , consistency, and compliance with company policies and regulatory requirements Partner with HQ shared services to ensure timely and accurate processing of payroll actions, including new hires, terminations, and compensation changes Support the development, implementation, and continuous improvement of compensation structures, ensuring alignment with market competitiveness and organizational goals Administer and monitor performance-based incentive programs, ensuring proper execution, clear communication, and compliance with applicable laws and internal guidelines Documentation: Maintain accurate, thorough, and well-organized records of employee relations matters, including investigations, corrective actions, and outcomes, ensuring proper documentation for compliance, audit readiness, and consistent case management Mediation and Coaching: Provide guidance and support to managers and employees on conflict resolution, facilitating mediation when appropriate and coaching leaders on effective communication, performance management, and employee engagement practices Reporting & General HR Support: Ensure all ad-hoc reporting requests are completed accurately and delivered in a timely manner Support broader HR initiatives and perform additional HR-related duties as needed to meet organizational objectives Other duties as assigned Benefits of working at GLOVIS America Inc. Medical Insurance Vision Insurance Dental Insurance Health Care & Dependent Care Flexible Spending Accounts (FSA) Basic Life and AD&D as well as Short-Term & Long-Term Disability Paid Vacation, Holidays, and Sick leave Hospital and Critical Illness Insurance Wellness Program and Gym Reimbursement* 401(k) with Generous Matching Referral Bonuses* Auto Allowance* Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities* Discretionary Bonuses* Tuition Reimbursement* *Benefits may vary by location. All benefits pursuant to Company policy Skills: Comprehensive knowledge of federal, state, and local employment laws Required Understanding of employee relations practices, investigations, and progressive discipline frameworks Required Effective communication skills (written & verbal), including the ability to deliver difficult messages clearly and professionally Required Conflict resolution and mediation skills with the ability to interpret data and make informed decisions Required  Analytical and problem-solving skills, including the ability to interpret data and make informed decisions Required Ability to exercise sound judgment and maintain confidentiality in sensitive situations Required Ability to interpret and apply policies consistently while balancing business needs and risk Required Familiarity with talent acquisition strategies, workforce planning, and labor market trends Preferred Working knowledge of HRIS systems (ex. Dayforce) and HR case management tools Preferred Education & Experience Bachelor's Degree Required Master's Degree Preferred 7 - 10 years of experience relating to HR Generalist background with HR Manager experience Required 8 - 13 years of experience relating to Employee Relations, HR Generalist background, and HR Manager experience Preferred  7 - 10+ years of supervisory experience Required Investigation Training, EEOC Training, W/C Training Required SHRM or other certification (ex. PHR) Preferred Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws. Physical Requirements Ability to sit in front of a desk and/or in front of the computer for long periods Repetitive use of hand/grasping product, writing, and typing Possibility of operating desk machines  Precise Manual Dexterity - Writing, Typing, etc. Possibility of domestic travel - 5% Lift up to 10lbs Carry up to 10lbs Stand/walk Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typical office environment with low-level noise exposure This position will be located in the Shreveport, LA office  Communication with employees and field partners will be primarily conducted via phone and email The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.