Manager, Facilities Operations

About the Opportunity

At Medifast, our team members are relentless in our mission of driving Lifelong Transformation, Making a Healthy Lifestyle Second Nature™. When you join Medifast, you become part of a dynamic, fast-growing community of highly motivated, like-hearted people who share a passion for promoting health and wellness. Just as OPTAVIA Coaches inspire Clients to reach their personal wellness goals, at Medifast, we inspire each other to bring our best to work each day to further our shared mission. If you want to build a rewarding career that makes lives better on a daily basis, Medifast may be the perfect place for you.

Overview of Position

The Manager, Facilities Operations is responsible for overseeing the maintenance, repair, and cleanliness of the facility as well as overall strategy of the functions. This role also involves managing a team of maintenance and sanitation staff, ensuring compliance with safety and health regulations, and implementing programs to maintain the facility in optimal condition. The manager will also be responsible for coordinating with other departments and external partners to address facility needs and ensure a safe, clean, and functional work environment.

II. Job Responsibilities

1. Manage, motivate and lead a team of maintenance and sanitation staff, including scheduling, assigning tasks and managing employee performance, attendance, payroll, goals, administrative duties, etc. Coach and take progressive disciplinary actions when necessary
2. Foster a positive work environment by motivating team members, resolving conflicts, and promoting teamwork and problem solving.
3. Develop and implement a comprehensive preventative maintenance program for all facility systems, including HVAC, plumbing, electrical, and structural components.
4. Oversee and perform routine inspections, preventive maintenance, and repairs to ensure all equipment and facilities are operating safely, efficiently and with minimal downtime.
5. Ensure all maintenance and sanitation activities comply with local, state, and federal regulations, including OSHA standards
6. Establish master sanitation schedule and ensure processes, documentation and behaviors support SQF certification.
7. Ensure compliance with health and safety regulations, including proper handling and disposal of waste.
8. Conduct regular inspections to ensure adherence to cleanliness and sanitation standards.
9. Communicate effectively with staff and management regarding facility conditions, maintenance schedules, and sanitation practices.
10. Coordinate and lead projects for the department including working with external partners to obtain quotes or statements of work, internally with operations, IT, procurement, legal, finance and management for approval
11. Prepare and present reports on facility maintenance, sanitation performance, and any issues or improvements.
12. Collaborate with other departments to address facility needs and resolve issues promptly.
13. Develop and manage the maintenance and sanitation budget, including forecasting expenses and managing cost controls.
14. Manage maintenance schedules and track work orders to ensure timely completion of tasks.
15. Perform other duties as assigned.

III. Scope

The Manager, Facilities Operations will be responsible for the maintenance and sanitation of the Distribution Center totaling 400K sq ft. This role manages the maintenance, facilities and sanitation staff consisting of multiple supervisors, leads and technicians, up to 20 indirect reports, and up to 50 vendors and contractors with anywhere between $1M to $2M budgetary responsibility across a multi-shift environment.

IV. Knowledge, Education, Skills & Abilities

• Education: Bachelor’s degree in Facilities Management, Industrial Engineering, or a related field is preferred; equivalent work experience may be considered.
• Experience: Minimum of 5 years of experience in facilities management or maintenance, with at least 2 years in a managerial role.
• Skills:
  • Strong leadership, communication and team management skills.
  • Excellent organizational and problem-solving abilities.
  • Proficiency in facility management software and Microsoft Office Suite.
  • In-depth knowledge of maintenance processes, sanitation practices, and regulatory              requirements.
  • Ability to manage multiple priorities and work effectively under pressure.
  • Detail oriented and project management experience.
  • Must be MHE and PIT operator certified, Trainer preferred.

• Certifications: Relevant certifications, such as OSHA certifications, are preferred.
• Physical Requirements:
  • Ability to lift up to 50 pounds and perform physical tasks such as climbing ladders,              bending, and standing for extended periods.
  • Capability to work in various environmental conditions, including exposure to noise,            dust, and varying temperatures.
• Work Hours:
  • Typically, 40 hours per week, with potential for overtime and on-call duties as needed.

At Medifast, Relationships Are At The Center Of What We Do! 

We thrive by elevating our connections with one another as well as with our Coaches & Clients. We believe that everyone has the potential to be OUTSTANDING. The Medifast culture is built on seven core values: integrity, courage, teaming, accountability, empowerment, partnership and diversity. These values aren’t just words on a page – they are celebrated as a core part of the company’s philosophy.

We Lead By…

Mastering Relationships: We build trust, promote collaboration and we are reliable.

Being Innovative: We strive to improve things in our areas of influence; test, refine and expand within the business strategy; and reach beyond real and perceived boundaries.

Simplifying: We are committed to making things measurable, repeatable and scalable; focusing on outcomes not activities; and eliminating complexity to increase focus.

Anticipating: We predict long-term business and organizational needs; challenge assumptions; and expect and prepare for the unexpected.

About Medifast®

Medifast (NYSE: MED) is the health and wellness company offering a simple, yet comprehensive approach to weight management and lifestyle change through its science-backed and coach-guided lifestyle system. Designed to address the challenges of metabolic dysfunction, the company’s lifestyle system integrates personalized plans, scientifically developed products and a framework for habit creation — all supported by a unique network of independent coaches. Science is core to the company, marked by an in-house Scientific & Clinical Affairs team and independent esteemed Scientific Advisory Board, 30+ research studies, 70+ scientific abstract presentations and publications, and 30+ publications in peer-reviewed scientific journals. With more than 40 years of clinical heritage, Medifast is addressing the metabolic health crisis through cutting-edge science and community-driven support and remains committed to its mission of offering Lifelong Transformation, Making a Healthy Lifestyle Second Nature®. For more information visit MedifastInc.com and follow Medifast on X and LinkedIn.

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