Library Operations Supervisor, Penn State Brandywine
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Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
Penn State Brandywine, located about 20 miles outside of Philadelphia, is seeking a Library Operations Supervisor to lead the daily operations of its library with an emphasis on circulation, collection maintenance, and customer service.
This position offers an excellent opportunity to provide front-facing customer service within a prestigious library system, while overseeing and supporting library staff and student assistants.
You will get to partner with many others at Penn State Brandywine and across the Pennsylvania State University Libraries as you support our students, faculty, and campus – giving you the opportunity to learn from and/or offer guidance to fellow employees.
Joining a supportive team, the Library Operations Supervisor will work independently and collaboratively to complete this position’s responsibilities, which include but are not limited to:
Facilitate and lead the daily operations of the library including coordination of circulation, reserves, interlibrary loan, outreach, acquisitions, catalog maintenance, and collection maintenance
Develop and implement operational procedures
Hire, schedule, train, conduct performance management, and supervise library staff (full-time, part-time, and student team members)
Collaborate with the Head Librarian on planning, implementing, and evaluating unit priorities including analysis and improvement of library services
Monitor the budget including ordering and reconciling supplies purchases, forecasting and budget planning
Manage circulation of library items both on-site and for interlibrary loan (ILL) and serving as primary contact for ILL and collection maintenance
Provide outstanding customer service to students, faculty, and community users (e.g., answering questions, resolving concerns, and instructing patrons in technology, systems, and equipment)
Represent the library and the campus by serving as the primary contact with other Penn State units and through service on committees
Depending on the skills and interests of the successful candidate and needs of the department, the Library Operations Supervisor may also engage in oversight of outreach activities, development of library guides, or assessment of library metrics.
As part of a small yet impactful team, library staff are cross trained to complete duties in multiple areas as needed.
Qualifications:
Committed to providing excellent customer service
Excellent verbal and written communication and interpersonal skills; inclusive and respectful when working with others
Outstanding organizational skills
Ability and willingness to learn job-related software
Must be proficient in Microsoft Office 365
Accuracy and attention to detail are also critical to ensuring delivery of high-quality services.
Experience working in a library setting, utilizing library systems, is strongly preferred.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
Application Information: Applicants must submit a resume and cover letter.
Additional Information:
This position will report to the Head Librarian of the Brandywine Campus Library.
The Brandywine Campus Library’s current hours of operation are from 8:30 a.m. to 6:30 p.m. Eastern, Monday to Friday. The Library Operations Supervisor will occasionally be scheduled for the library’s closing shift each week. Working an infrequent weekend for event support is expected. This position requires regular on-site work.
The Pennsylvania State University Libraries is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.
The Brandywine Campus Library provides the Penn State Brandywine campus community with access to all resources and services offered by the Penn State University Libraries – one of the Top 10 research libraries in North America.
Penn State Brandywine is located in Media, Pennsylvania, which is about 20 miles outside of Philadelphia.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $42,100.00 - $61,000.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.