Labour Relations Manager – National Supply Chain

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

The Labour Relations Manager is a key advisor responsible for managing all labour relations across supply chain operations. This role provides expert guidance on unionized workforce matters, including collective bargaining, collective agreements, grievance resolution, disciplinary actions, and arbitration processes. The Labour Relations Manager partners with senior leaders to ensure consistent application of labour policies, compliance with employment legislation, and the execution of labour relations strategies that support operational goals and foster positive workplace relationships. Operating with a high level of discretion and influence, this role addresses complex and sensitive labour issues while contributing to the development of a fair, collaborative, and performance-oriented culture.

Please note that this Colleague will be expected to be onsite 4 days at our head office in Brampton.

What You’ll Do:

• Serve as the primary point of contact for labour relations matters, providing guidance and interpretation of collective agreements to supply chain and human resources leaders.

• Build strong partnerships with supply chain leadership and union representatives to support labour relations strategies and address workforce challenges proactively.

• Assist in the administration of grievances, disciplinary actions, and arbitration proceedings, ensuring processes are fair, consistent, and compliant with legal and organizational requirements.

• Provide coaching and advice to management on employee relations, conflict resolution, and performance management in a unionized environment.

• Develop and deliver labour relations training and education sessions to management and HR teams.

• Collaborate with HR, payroll, safety, and benefits teams to resolve employee and operational issues efficiently.

• Lead collective bargaining negotiations; support large scale complex bargaining, analyze potential impact of contract provisions and advise senior management; implement administer the results of labor negotiations.

• Identify trends, risks, and opportunities in labour relations and recommend solutions to enhance organizational effectiveness.

• Support corporate labour relations projects and initiatives, contributing to continuous improvement and alignment with company objectives.

• Maintain strict confidentiality and exercise sound judgment when handling sensitive labour and employee matters.

What You’ll Need:

• Post-secondary degree or diploma in Human Resources, Labour Relations, Business, or a related field.

• 5+ years of direct experience in labour relations role including leading labour negotiations and participating in labour strategy development.

• In-depth knowledge of labour legislation and collective bargaining principles applicable in Canada.

• Strong negotiation skills with the ability to build credibility and inspire confidence at all levels of the organization.

• Exceptional interpersonal, communication, and problem-solving skills.

• Demonstrated ability to provide guidance and influence decision-making at multiple organizational levels.

• Project management skills with the ability to handle multiple priorities in a fast-paced environment.

• Strategic thinking with the ability to apply labour relations expertise to support business objectives.

• Effective conflict resolution and mediation skills.

• Ability to build and maintain strong relationships with management, employees, and union representatives.

• Results-oriented with a focus on compliance, fairness, and operational effectiveness.

• High level of discretion, professionalism, and integrity in managing sensitive and confidential matters.

• Valid driver’s license and willingness to travel across Canada

• Bilingual in French and English is an asset

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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