IT Operations Senior Systems Analyst

We are seeking an IT Operations Senior Systems Analyst for the IT Operations Department.

In this role, you will oversee the administration of Credit Human’s core systems and data center infrastructure to ensure continuous operations, reliable daily and nightly job processing, and high system availability. You’ll serve as the subject matter expert for physical and virtual server integration, supporting AIX, Linux, and Windows environments. You will coordinate outsourced resources, support disaster recovery and business continuity efforts, and analyze new business requirements for setup, configuration, coding, and testing within automation, WLA, and RPA platforms. This position also includes Tier III responsibilities and close collaboration with the IT Core Operations Manager.

If you have information technology and analyst experience you should apply right away!

Highlights:

• Lead integration and administration of AIX, Linux, and Windows servers supporting mission‑critical core systems
• Drive performance optimization and ensure peak efficiency across core system transactions and data center operations
• Shape automation initiatives by configuring and testing WLA & RPA solutions based on new business requirements
• Strengthen infrastructure resilience through disaster recovery planning, failover execution, and root‑cause analysis of issues
• Improve quality and efficiency by evaluating processes, documenting procedures, and implementing continuous infrastructure enhancements

Experience:

    Required

• Experience with virtual environment technologies 
• Experience in provision, configuration, and maintenance of servers 
• Experience or familiarity with batch job scheduling and business process automation 

    Preferred

• Experience with Episys Jack Henry software applications 
• Experience with AIX, Windows and Linux Operating Systems 

Education:

    Required

• High School Diploma or equivalent

    Preferred

• Bachelor’s Degree in Information Technology or related field

Licenses & Certifications:

       Preferred

• ITIL 4 Foundation 

Skills & Knowledge:

    Required

• Strong analytical, troubleshooting skills, organizational skills, problem solving abilities to support complex environment
• Ability to adapt quickly to new technologies and changing business requirements
• Strong interpersonal, analytical, written and verbal communication skills 
• Strong customer service skills
• Attention to detail
• Ability to identify and define business and technical requirements
• Power-Shell skills and VBScript skills
• Understanding of Active Directory
• Basic programming skills
• Database Administration skills

    Preferred

• DBA expertise  
• Project Management Experience 
• WLA & RPA Experience  

Schedule: Monday-Friday, 8:30 am-5:30 pm 

Salary Range: $82,117.10 to $90,449.45

Level of Work: 2B

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.