Instructional Materials Coordinator (Program Coordinator I) - 60027525

The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.

Position Summary

The Instructional Materials & Technology Coordinator supports the effective acquisition, distribution, inventory management, and implementation of state-funded instructional materials and instructional technology resources for schools and districts statewide. This position serves as a primary liaison among schools, districts, vendors, publishers, and agency staff to ensure accurate ordering, inventory accountability, timely delivery of materials, and successful integration of instructional technology tools that support teaching and learning.

Essential Duties and Responsibilities

Instructional Materials Management

• Provide technical assistance and statewide support to approximately 1,200 schools, including public, charter, vocational, alternative schools, and districts, regarding textbook orders, inventory, returns, and instructional materials processes.
• Provide timely and solutions-oriented technical assistance to district instructional materials
• Review and approve High-Quality Instructional Materials (HQIM) orders based on enrollment data, inventory analysis, and state funding requirements.
• Process textbook returns and coordinate with vendors to resolve discrepancies, including missing items, shipping errors, and inventory issues.
• Process payments submitted by schools for lost, damaged, or unreturned instructional materials.
• Run, analyze, and monitor inventory reports, providing technical assistance and guidance to schools during inventory cycles.
• Assist schools and districts with completing annual state inventory requirements.
• Utilize data management systems and reporting tools to maintain accurate records of instructional materials, enrollments, preorders, and distributions.
• Set up and manage preorders for newly adopted instructional materials, consumables, and other state-funded resources.

Systems/Technology Support

• Support the implementation and management of technology systems used for instructional materials ordering, inventory, and reporting.
• Provide technical assistance and training to district and school personnel on instructional technology platforms and digital resource management systems.
• Assist with system transitions, integrations, data validation, and user account management for instructional materials applications.
• Collaborate with technology teams and vendors to troubleshoot system issues, maintain data accuracy, and improve user experiences.
• Support the evaluation, implementation, and ongoing use of digital instructional resources and educational technology tools.

Collaboration and Customer Service

• Provide exceptional customer service and support to school administrators, district staff, textbook coordinators, and other stakeholders.
• Collaborate with implementation teams to support the distribution and successful rollout of newly adopted instructional materials.
• Serve as a liaison among schools, districts, publishers, technology vendors, and agency staff.
• Support statewide meetings, training sessions, workshops, conferences, and implementation events.
• Communicate effectively regarding timelines, procedures, inventory requirements, and system updates.
• Assist with special projects and statewide initiatives related to instructional materials and educational technology.

• Bachelor's degree in Education, Educational Technology, Information Systems, Business Administration, or a related field.
• Experience in instructional materials management, educational technology, inventory systems, data management, or related educational operations.
• Strong organizational, customer service, and problem-solving skills.
• Experience analyzing data and generating reports.
• Proficiency with Microsoft Office applications and database management systems.

• Experience working with state adoption processes, textbook inventory systems, or digital resource management platforms.
• Experience supporting district or school instructional technology initiatives.
• Knowledge of educational technology tools, learning platforms, and digital instructional resources.
• Experience providing training and technical assistance to educators and administrators.

Additional Responsibilities

• Maintain accurate records and documentation in accordance with agency policies and procedures.
• Prepare reports and analyze data to support decision-making and program implementation.
• Participate in professional learning opportunities related to instructional materials, educational technology, and statewide initiatives.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of instructional materials adoption, inventory management, and distribution processes.
• Knowledge of instructional technology systems and digital learning resources.
• Strong data analysis and reporting skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to communicate effectively with diverse stakeholders.
• Ability to provide training, technical support, and customer service in a professional manner.
• Ability to work collaboratively with internal and external partners.

As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, and 401(k).

The South Carolina Department of Education offers an exceptional benefits package that includes: