Inbound Transportation Optimization Specialist

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Inbound Transportation Optimization Specialist is responsible for the daily planning, execution, and monitoring of inbound transportation, ensuring the timely movement of goods from vendors into the Macy’s supply chain network using the Transportation Management System (TMS). This role works directly with vendors, carriers, and internal supply chain partners to support service performance, cost efficiency, and compliance for inbound deliveries. The Inbound Transportation Optimization Specialist reports to the Manager of Transportation and operates as an individual contributor focused on accurate routing, issue resolution, and consistent execution.

What You Will Do

• Execute Inbound Transportation Plans: Plan, route, and monitor inbound shipments from vendors to distribution facilities, ensuring loads are built, tendered, and executed according to established standards and timelines.
• Support End‑to‑End Inbound Flow: Manage daily inbound shipment activity within the TMS, ensuring shipment accuracy, visibility, and alignment with transportation and supply chain requirements.
• Monitor Performance & Identify Issues: Track inbound shipments, identify service disruptions or compliance gaps, and take appropriate corrective action by partnering with vendors, carriers, and internal teams.
• Partner Cross‑Functionally: Collaborate with vendor operations, carrier partners, distribution centers, and internal transportation teams to resolve execution issues and support smooth inbound operations.
• Leverage Data & Reporting: Use available data, reports, and dashboards to monitor vendor behavior, routing accuracy, service performance, and cost drivers, escalating trends or issues as needed.
• Ensure Compliance: Support adherence to transportation policies, routing guides, and data requirements, addressing exceptions and documenting issues as they arise.
• Maintain Strong Working Relationships: Build effective day‑to‑day relationships with vendors and carriers through clear communication, responsiveness, and consistent follow‑through.
• Support an Inclusive Environment: Act in a manner that promotes respect, collaboration, and professionalism across all working relationships.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 

Skills You Will Need

• Transportation Execution & Routing: Working knowledge of inbound transportation planning, routing, and shipment execution in a high‑volume environment.
• Transportation Management Systems: Experience using transportation management tools (such as Blue Yonder) to plan, tender, and track shipments.
• Analytical Skills: Ability to interpret data, identify trends or exceptions, and support decisions that improve service, cost, and reliability.
• Problem‑Solving: Strong ability to identify issues, assess options, and execute practical solutions within established guidelines.
• Communication: Clear and effective communication skills to coordinate with vendors, carriers, and internal partners and document issues or resolution steps.
• Collaboration: Ability to work cross‑functionally with operations, distribution, and additional internal stakeholders to support inbound execution.
• Attention to Detail: High level of accuracy in routing decisions and execution activities, ensuring compliance with internal transportation policies and processes to support effective execution.
• Basic Financial Awareness: Understanding of transportation cost drivers and how routing decisions impact freight expense.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-5 years’ experience in Supply Chain, Operations, or Transportation. 
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs. 

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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