Inbound Demand Planner

About Us

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.

With sales of around €5.0 billion in the 2025 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.

Giraffe Foods, part of the Symrise family of businesses, is the industry leader in custom, private label manufacturing of sauces, dips, salad dressings and drink concentrates. We are culinary-focused and customer-driven. We anticipate and respond to the ever-changing industry demands addressing on-trend dietary needs with world-class product development and customer service. Our commitment to our employees and to contributing to the food community in North America has strengthened over our twenty years of growth and expansion.

Our products can be found under Private Label in local and national groceries, multi-unit restaurant operations, and other food manufacturers across the US and Canada. We supply a vast range of chef-created sauces and dressings for meal kits, frozen meals, restaurant entrees and salads and salad kits. Though you may not know Giraffe Foods yet, you certainly know our customers and have most likely already enjoyed some of our delicious products without realizing it.

Proud to be chosen as Canada's Great Place to Work, Giraffe Foods boasts a strong leadership team and enjoys a mutually beneficial partnership with our global parent company Symrise, headquartered in Germany.

Symrise - always inspiring more…

About the Role

Position Summary

The Inbound Planner will analyze demand data and determine the procurement quantity of raw materials in support of daily production schedules. Using forecast, market intelligence and actual customer requirements, the inbound Planner will determine and monitor daily, monthly, and annual raw material plans. They will issue raw material releases from suppliers to ensure on-time delivery, while maintaining inventory levels that meet the company's production and inventory management goals. They will follow up with suppliers on confirmations as well as any late orders.

Essential Duties and Responsibilities

• Analyze demand data and determine the procurement quantity of raw materials in support of daily production schedules.
• Using forecast provided by Demand Planning and actual customer requirements, determine and monitor daily, monthly, and annual raw material plans.
• Issue raw material releases from suppliers to ensure on-time delivery, while maintaining inventory levels that meet the company's production and inventory management goals.
• Follow up with suppliers on confirmations as well as any late orders.
• Act as liaison with Strategic Procurement and investigate and settle price discrepancies between vendor and Procurement to insure the proper flow of the purchase order process.
• Settle all purchase order discrepancies including rejections, invoicing issues, and receiving issues. Ensure that rejected materials are returned to the supplier as expeditiously as possible.
• Maintain appropriate parameters for Raw Materials, as minimum order quantity, lead-times and safety stocks, to ensure timely purchases of raw materials for production.
• Recommend disposition of obsolete raw materials based on input from Inventory Management reports & Planning management.
• Perform all duties and special projects identified by the VP of Supply Chain.

About You

Required Qualifications

• Post-secondary education in Business Administration, Supply Chain, or other related discipline.
• 3-5 years of experience in raw material and packaging purchasing within a manufacturing environment. Preference will be given to those with this experience within the Flavor, Fragrance, Food Ingredients or related industries.
• Proficiency with MS Office (Word, Excel, Outlook, Teams) with particular emphasis on strong Excel skills.
• Excellent communication skills (verbal and written) are essential.
• Strong organizational and time-management skills are a must.
• Experience with SAP or other similar ERP systems is desired.
• APICS or NAPM (ISM) certification is a plus.

What We Offer

Benefits:

• A competitive compensation package
• An RRSP matching program
• Comprehensive medical, dental and vision coverage, including an EAP program
• Ample time off throughout the year
• A hybrid remote work program
• Growth opportunities for career advancement
• Friendly and welcoming company culture
• Fun Company Events

We thank everyone for their expression of interest-and are truly appreciative of the time individuals put into applying-but with the limitations of time only those selected for an interview will be contacted.

Giraffe Foods Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all applicants and employees without regard to race, color, creed, religion, gender, sexual orientation, marital status, family status, pregnancy, age, disability/handicap, record of offences, or any other characteristic protected by law. If you require accommodation measures during any aspect of the recruitment process, we will work with you to address your needs. Information related to accommodation measures will be treated as confidential.

Pay Transparency Disclosure: The expected annual salary range for this position is CAD 55000.00 - CAD 65000.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.