Import Operations Administrator

Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 70 years!

Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton.

HEART:

Honesty and Integrity

Effective and Results Oriented

Always customer focused

Respectful and considerate

Team Player

Benefits: At Fulton we value our employees and therefore offer competitive compensation, onsite fitness club, retirement plan, health insurance, dental insurance, vision insurance, voluntary disability insurance, voluntary life insurance, employee assistance program, vacation time, paid holidays, profit share bonus.

Fulton is committed to a diverse and inclusive workplace. Fulton is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

OVERALL RESPONSIBILITY:

The Import Operations Administrator supports the day-to-day execution of inbound international shipments by maintaining accurate records, monitoring shipment status, tracking documentation, and communicating updates and issues to Supply Chain and Operations teams.

ACCOUNTABILITIES:

· Maintain accurate import shipment records in Excel and SharePoint, including container numbers, booking references, ETAs, and delivery status.

· Update shipment tracking files and internal schedules to reflect the latest available information.

· Track receipt of commercial invoices, packing lists, and bills of lading from suppliers and brokers.

· Organize and file import documentation to ensure information is readily available for internal teams and customs brokers.

· Monitor inbound international shipments from booking through delivery and identify changes in status or timing.

· Communicate regularly with freight forwarders, customs brokers, and internal stakeholders to obtain shipment updates and clarify information.

· Provide clear, timely shipment status updates to Planning, Purchasing, and Operations.

· Escalate delays, missing documentation, or data inconsistencies with relevant background and context.

QUALIFICATIONS (Education, Certifications and Required Experience):

· Associate degree or equivalent work experience in supply chain, logistics, or administrative coordination.

· 2–4 years of experience in logistics coordination, import/export administration, or supply chain support roles.

· Basic understanding of international shipping terms and common import documentation.

· Strong attention to detail and organizational skills.

· Clear written and verbal communication skills.

DEMONSTRATED CRITICAL COMPETENCIES:

· Attention to detail and data accuracy.

· Clear written and verbal communication.

· Ability to follow defined processes and standard work.

· Strong organization and record-keeping discipline.

· Ability to recognize issues and escalate appropriately.

PHYSICAL REQUIREMENTS:

· Sitting – Remain seated for extended periods of time.

· Walking – Move about on foot as required to accomplish tasks.

· Vision – Visual acuity required to view a computer terminal.

· Travel – Occasional travel by car or airplane may be required.