HR Operations Specialist

POSITION: HR Operations Specialist

COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $60,000 - $66,000 plus bonus potential. ​Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

REPORTS TO:  Dir. of People Operations

SUMMARY:

The HR Operations Specialist is the primary architect of the HR operational lifecycle and the guardian of the onboarding experience. This role balances high-volume execution today with a strategic mandate to automate manual workflows for tomorrow. As the "Human-in-the-Loop" with AI agents and a key player in the migration to modern HR technologies, this individual will first stabilize and automate administrative tasks, eventually expanding their scope to lead improvements in the "tea member experience" of the onboarding journey.

ESSENTIAL RESPONSIBILITIES (including but not limited to):

 1. Onboarding Compliance & Oversight

•  I-9 & E-Verify Ownership: Serve as the primary subject matter expert for I-9 document verification. Manage the end-to-end lifecycle of work authorizations, including primary verifications, the reverification schedule for expiring visas/permits, and portal audits.
• Background Check & ATS Management: Oversee the background check process from initiation to completion, ensuring a seamless flow between the Applicant Tracking System (ATS) and the HRIS. Escalate complex findings to the HR Generalist while maintaining the velocity of standard clearances.
• Onboarding Program: Once transactional work is simplified through automation, lead the enhancement of the onboarding program. This includes the "Welcome" journey, refining communication touchpoints for new hires, and ensuring the experience into the company culture is as smooth as the system transition.

2. Systems Innovation & AI Partnership (Harper/HRIS Integration)

• AI Implementation: Partner with Harper (WISQ AI) to automate repetitive pings, manual name changes, and basic manager inquiries. Actively look for "unnecessary" tasks to eliminate from the daily workflow.
• System Modernization: Support the transition to a modern HRIS environment, identifying opportunities to leverage new features that reduce manual data entry and improve data integrity. Partner closely with the HRIS Manager to ensure system configurations align with operational needs.
• Technical SOPs: Draft and maintain "How-To" documentation that evolves as processes shift from manual to AI-assisted.

3. HRIS Operations & Data Integrity

• Lifecycle Execution: Process all system updates, including status changes (pay, title, location), manager updates, and property remigrations within the HRIS.
• Governance: Lead the system-side execution for community transitions and dispositions, managing bulk data updates and deactivations.
•  Data Partnership: Collaborate with the People Data Specialist to ensure data accuracy and integrity for organizational reporting and analytics.
• Audit Readiness: Conduct recurring data audits to ensure the HRIS remains a "single source of truth" for business metrics and reporting.

DESIRED QUALIFICATIONS / SKILLS:

• Bachelors degree preferred
• 2 years of experience required
• AI & Tech Savvy: You are a "Power User" who naturally explores how systems work. You see AI tools like Harper as partners, not just software.
• Systems Expertise: Familiarity with various Applicant Tracking Systems (ATS) and HRIS platforms is required. You understand how data flows between recruitment and core HR modules.
• Compliance Expert: Deep knowledge of I-9/E-Verify regulations and the ability to maintain a "Zero-Error" compliance environment.
• Innovative Improver: You have a track record of identifying manual bottlenecks and recommending (and building) automated solutions.
• Team Member-Centric: While you love systems, you understand that onboarding is a human experience. You balance the compliance and automation to focus on the team member. 

WORK ENVIRONMENT / PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment, but also have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear.  The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat.  The Team Member is often required to sit.  The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned.