Healthcare Operations Efficiency Specialist

HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST JOB SUMMARY

The Operational Efficiency Specialist is primarily responsible for driving and overseeing assessments, implementations, and evaluation of projects and initiatives that improve organizational efficiency and patient experience.

HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST ESSENTIAL DUTIES AND RESPONSIBILITIES

• Partners with all areas of the organization to identify improvement and efficiency opportunities and implements agreed upon solutions.
• Collaborates with other members of the Efficiency and Transformation Development teams.
• Responsible for eliminating manual, repetitive tasks within each department of the organization.
• Ensures all initiatives achieve the overarching goal of improving organizational efficiency and patient experience.
• Develops training and reference guides, as needed.
• Ability to test workflows and systems.
• Ability to create forms.
• Assists in creating support documentation for workflow changes.
• Supports implementation of new software functionality and EHR module updates, as it relates to efficiency projects.
• Troubleshoots end user issues when implementing or piloting new modules or software.
• Plans, executes and supervises assigned efficiency projects.
• Conducts planning and implementation related to organizational performance and accomplishments.
• Addresses conflicting initiatives or efforts which adversely impact organization efficiency and patient experience.
• Visits clinic locations and administrative departments as requested to engage in evaluation of processes, policies and procedures. Recommends and implements changes when indicated.
• Determines priorities and methods of completing workload in a timely and efficient manner. 
• Performs other duties as assigned.

HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST EDUCATION AND EXPERIENCE

• Experience in health care process improvement and health information technology implementation experience strongly preferred
• Change management experience or organizational re-design preferred

HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST PAY RATE: $24-$28/hr

HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST BENEFITS:

• Medical, Dental and Vision – 100% paid by Employer
• Life Insurance and Accidental Dismemberment – 100% paid by Employer
• Paid Holidays 
• Paid Time Off
• Wellness Day Off
• 401(k)
• 401(k) Matching
• Flexible Spending Account
• Fringe
• Supplemental Insurance

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.