This position is posted by Jobgether on behalf of a partner company. We are currently looking for a GTM Communications Operations Manager. In this role, you will be instrumental in scaling essential processes, tools, and reports that keep our communications engine thriving. You'll contribute to delivering timely and actionable updates, enhancing cross-functional collaboration, and ensuring clarity across various communication types. Your leadership will help optimize data management workflows and integrate AI solutions, creating a more efficient operational environment. Join us in making a significant impact on diverse teams and shaping communication practices that resonate across industries.
Accountabilities
- Publish and operationalize internal and external communications, ensuring they are flawless.
- Act as the final gatekeeper for communication quality, performing exhaustive QA on HTML and links.
- Own the communications calendar to ensure timely delivery across all programs.
- Maintain governance frameworks, templates, and measurement standards.
- Analyze customer feedback to recommend improvements and identify trends.
- Manage and optimize the Airtable environment for GTM Comms.
- Utilize Google Sheets for data organization and audience targeting.
- Integrate AI into workflows to enhance efficiency.
- Provide cross-functional support across Corporate Communications teams.
- Deploy HTML-based campaigns while ensuring accuracy and scalability.
- Track and report on communication performance metrics.
- Develop automations to improve workflows.
Requirements
- 5+ years of experience in communications operations or program management.
- Strong organizational skills and ability to manage multiple projects.
- Proficient in Airtable, including base design and reporting.
- High attention to detail and accuracy in communications.
- Experience with HTML-based campaigns in SendGrid or similar platforms.
- Analytical skills for interpreting performance data.
- Proficiency in Google Docs, Sheets, and Slides.
- Excellent communication skills for cross-functional collaboration.
- Growth mindset with a willingness to learn.
- Ability to follow and enforce governance frameworks.
- Familiarity with AI tools for operational improvement.
Benefits
- Competitive pay and performance-related bonuses.
- Generous vacation and parental leave policies.
- Flexible remote work environment.
- Health and wellness benefits.
- Retirement savings program with contributions.
- Opportunities for professional development.
- Support for community volunteering and donation efforts.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.