Global Business Operations Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team

The Global Business Operations & Planning team sits at the center of eBay’s global commercial organization and plays a critical role in how the business runs. As trusted partners to eBay’s Chief Commercial Officer and Chief Operating Officer we tackle complex, cross-functional challenges, drive alignment across regions and functions, and ensure the successful execution of eBay’s highest-priority initiatives.

We work closely with leaders across business units, product, and technology to shape operating rhythms, simplify decision-making, and accelerate execution.

The Role

We’re looking for a Global Business Operations Manager to join this high-impact team. In this role, you’ll help simplify operations, bring rigor to prioritization, and accelerate delivery across eBay’s most important initiatives. This is a highly visible position with regular exposure to senior leadership, where your insights and execution will directly influence business outcomes and how eBay operates at scale.

If you enjoy structured problem-solving, thrive in ambiguity, and are motivated by turning strategy into action, we’d love to meet you.

What You Will Accomplish:

• Establish and run executive-level operating cadences, including reporting, agendas, decision documentation, and follow-through tracking

• Build and scale operational playbooks that drive consistency, efficiency, and execution quality

• Lead high-impact, cross-functional initiatives end-to-end

• Strengthen goal and performance management across the organization

• Synthesize data and insights into clear, actionable recommendations for senior leaders

• Champion operational excellence by simplifying processes and removing friction

What You Will Bring:

• Strong structured problem-solving mindset

• Excellent quantitative and qualitative analytical skills

• Clear, confident communication with executive presence

• Collaborative and effective in matrixed environments

• Comfort navigating ambiguity with a bias for action

• Ability to influence without authority

• Curiosity, creativity, and positive energy

Qualifications

• 4+ years of professional experience, including time at a top-tier strategy consulting firm

• Bachelor’s degree required; MBA or advanced degree preferred

• Experience in e-commerce, retail, consumer goods, or technology is a plus

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.