Financial Operations Specialist

We are seeking a highly motivated and forward‑thinking Financial Operations Specialist to join our finance team. The Financial Operations Specialist is responsible for identifying, analyzing, and resolving electronic data interchange (EDI) and financial transaction issues across the order-to-cash lifecycle. The candidate will be comfortable managing, organizing, and analyzing large amounts of data.  The primary focus will be on root cause analysis, continuous process improvement, and the development of scalable solutions to prevent issue recurrence.  While the initial priority is with EDI, the expectation and growth opportunity for the role is that the individual will become an Operations Specialist for all aspects of Finance, IT, and Customer Experience.

The ideal candidate is a proactive problem solver who approaches challenges creatively, collaborates effectively with internal and external stakeholders, and leverages insights to drive operational excellence across the customer base.

Responsibilities:

• Manage large amounts of data including organizing, analyzing, reconciling, and resolving data discrepancies
• Investigate and resolve EDI-related errors impacting invoicing, payments, remittances, and customer transactions
• Perform root cause analysis to identify underlying issues and implement sustainable corrective actions
• Partner with cross-functional teams (Finance, IT, Customer Experience, Sales Operations) to resolve discrepancies, including designing new workflows and processes
• Collaborate directly with external customer teams to troubleshoot issues and align solutions
• Design, document, and implement process improvements to enhance accuracy, efficiency, and scalability
• Monitor recurring issues and develop proactive strategies to eliminate repeat errors
• Analyze transaction data and trends to identify systemic issues and optimization opportunities
• Resubmit corrected invoices or purchase orders to clear discrepancies
• Support onboarding of new customers/vendors by ensuring EDI and financial process readiness
• Develop and maintain process documentation, standard operating procedures (SOPs), and knowledge-sharing materials
• Contribute to automation initiatives and system enhancements related to financial operations
• Provide regular recurring reports to present status updates and next steps to leadership
• Willingness to challenge existing processes and develop new solutions
• Strong partnership with internal teams and external customers
• Takes ownership of issues through resolution and prevention

Requirements:

• Bachelor’s degree preferred.
• Experience in customer-facing roles preferred
• Demonstrated success troubleshooting transactional or system-based issues
• Experience working with multiple EDI platforms (ANSI X12, EDIFACT, XML) or Spend Management Platforms (e.g., Coupa, Ariba).
• Strong communication, organizational, and time management skills.
• Ensure accuracy in financial transactions and data handling
• Ability to diagnose complex issues and identify root causes 
• Comfortable working with large volumes of data and deciphering mismatches, discrepancies, and variances
• Prior experience in retail inventory, project management, or supply distribution is a plus, but not required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with reporting tools such as Power BI and AS400 (JANUS) is advantageous

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non‑Food Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl North America operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… your career, our future.

Compensation: Salary Range $70K - $90K annual depending upon education and experience.

The perks of being a Bunzl team member don’t stop being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Medical, Dental & Vision Benefits first of the month following 30 days
• Flex Care and Health Care Spending Account
• Life Insurance
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• Parental Leave
• 401K with generous company match
• Tuition Reimbursement program

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.