Field Operations Manager
Westchester- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Job Description
COMPENSATION SNAPSHOT
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$65,000–$75,000 base salary + performance bonuses
- Bonuses tied to job execution, crew efficiency, quality control, and customer experience
- Strong performers can earn $80,000+ annually
- Company vehicle, gas stipend, phone stipend, PTO, and benefits
- This is a field-based leadership role overseeing daily operations across residential and commercial exterior cleaning projects
We care deeply about doing things the right way — holding ourselves to high standards and building great systems, strong crews, and awesome customer experiences.
And that happens when we have the right people. People who run towards new challenges, taking on responsibility, and working with other people. We also know the best people don't want to be micromanaged or deal with corporate nonsense.
So if you want a role where your decisions actually matter, where you’re trusted to run the field, and where performance is rewarded — you’ll fit in well.
THIS ROLE IS FOR YOU IF:
- You like being in the field, not stuck behind a desk all day
- You take pride in running tight operations and clean job sites
- You expect a lot from yourself and your crews
- You’re calm under pressure and like solving problems
- You care about quality, safety, and customer experience
- You’re organized, decisive, and comfortable leading people
- You want to grow into a bigger leadership role over time
THE ROLE: OPERATIONS MANAGER
You oversee crews, schedules, trucks, equipment, and job quality — ensuring work is completed safely, efficiently, and to Rolling Suds standards. You’re the bridge between ownership, technicians, and customers, and you have real authority to make decisions in the field.
This is not a desk job, and it will occasionally involve working in the field. First and foremost, this is a leadership role with accountability and upside.
WHAT YOU’LL BE DOING
- Oversee daily field operations across residential and commercial jobs
- Schedule and route crews to maximize efficiency and job completion
- Conduct site visits and quality checks throughout the day
- Ensure proper use of equipment, chemicals, and surface-specific techniques
- Train, coach, and hold technicians accountable to performance standards
- Resolve issues in real time: delays, quality concerns, customer questions, equipment problems
- Ensure safety protocols are followed on every job site
- Be responsible for truck readiness, inventory and equipment maintenance, and end-of-day procedures
- Maintain clear job notes, photos, labor tracking, and operational reporting
- Support continuous improvement of SOPs, workflows, and field systems
- Deliver a consistently professional, 5-star customer experience
- Review the day's schedule, message customers, and active jobs
- Meet with crews to get prepped and adjust plans as needed
- Visit job sites throughout the day to inspect quality, troubleshoot issues, and support technicians
- Communicate with customers to keep expectations aligned
- Track progress, document work, and prep for the next day
- End the day knowing exactly where every job stands
WHAT WE’RE LOOKING FOR
- Experience in field operations, construction, trades, power washing, landscaping, or similar service businesses
- Strong leadership and communication skills
- Highly organized with strong follow-through
- Comfortable making decisions without micromanagement
- Tech-comfortable and willing to learn scheduling / CRM tools
- Valid driver’s license
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Responsibility, not micromanagement
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Clear systems and standards
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Growth opportunity
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A team that takes pride in our work
This role is ideal for someone who wants to lead from the field, build strong crews, and be a key operator in a growing business.
Rolling Suds is a company that takes pride in delivering top-quality power washing services to both residential and commercial clients. With over 30 years of experience in the industry, we have built a strong reputation and a loyal customer base. We believe that our success is due to the relationships we have cultivated with our clients, our unwavering commitment to reliability, and our reputation for excellence. At Rolling Suds, we take a customer-first approach, and we are always looking for team members who share our values and commitment to providing exceptional service. If you're interested in joining our team and becoming a part of a company that values hard work, dedication, and excellence, then we invite you to explore our career opportunities today.
At Rolling Suds, we invest heavily in our team members and provide extensive training and support. We believe in creating a culture of excellence, where employees are encouraged to develop their skills and take pride in their work. Whether you're a seasoned professional or just starting out, we offer opportunities for growth and advancement. Our team members are given the tools and resources they need to succeed, and we believe in recognizing and rewarding hard work and dedication. Join our team and become a part of a supportive and positive work environment that allows you to thrive.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rolling Suds Corporate.