Field Operations Crew Supervisor (Water)

Performs difficult skilled trades and administrative work overseeing, supervising, and participating in the maintenance, repair, and construction of water and sewer lines, pump stations, and appurtenances, processing work orders, and related work as apparent or assigned. Work is performed under the limited supervision of the Field Operations Superintendent. Continuous supervision is exercised over all personnel within the team.

• Supervises and participates in the work of unskilled and semiskilled operators in the installation, repair, maintenance, or construction of water lines, sewer lines, and appurtenances.  
• Supervises and participates in the installation of water and sewer taps, manholes, large meter taps, and pits.
• Assists with development, implementation, and updates of operational plans and work instructions.
• Develops project specifications for Capital Improvement Project (CIP) planning; assists with project plan reviews, budgeting, and equipment replacement; assists with the management of projects with contractors and City crews; assists with monitoring department budget and available budget for projects.
• Assists with the recruitment and selection of department personnel; assigns, directs, and inspects the work of assigned personnel; coaches, counsels, and evaluates staff performance.
• Responds to various inquiries and complaints.
• Locates water and sewer underground utilities; prepares intersection and water system location maps.
• Oversees service truck organization and inventory; repairs equipment used in the department.
• Operates trucks, tractors, backhoe, trencher, and other mechanical equipment in connection with tasks.
• Enforces safety regulations; ensures all safety guidelines are met for job duties; assists with accident investigation. 
• Assists with regulatory compliance and reporting for water distribution and sewer collection system in accordance with State and Federal regulations.
• Coordinates with City Warehouse on stored material inventory needs and quantities.
• Assists with review of plans for utility projects, planning and development projects and permits such as site plans, change of use or tenant, building permits, etc.
• Assists with the development and management of water and sewer project schedules, budgets, and change orders; may serve as a point of contact for contractors, engineers, etc.
• Enters data into GIS; updates for new projects, corrects map errors and audits GIS maps to ensure all work is correctly entered into system.
• Schedules preventative maintenance of water and sewer system to include rodding, jetting, videoing, acoustic testing, bucket cleaning of sewer system, etc.; collects information to determine needed repairs, replacements, or for improved maintenance scheduling; oversees the maintenance of meters, valves, and hydrants including hydrant and meter testing and replacement, valve exercise, hydrant flushing, and CL2 sampling for water quality control.
• Assists with development and updates of Standard Engineering Details for Water Distribution and/or Sewer Collection System.
• May serve as an ORC or as a Back-up of the water distribution system and/or the sewer collection system. 
• Communicates with customers; talks with new potential customers for development needs for water and sewer systems; responds to citizen inquiries and complaints.
• Assists in the drought emergency plans including setting up pumps and pumping water to reservoirs.
• Assists with duties of the Superintendent in the event of an absence.
• May be required to work outside normal working hours in stand-by, on-call, or emergency situations;
• Participates and serves as lead with respect to the Environmental Management System (EMS) requirements.

High school diploma or GED and considerable experience in the maintenance, repair, and/or construction of sewer and water lines including some supervisory experience, or equivalent combination of education and experience. Possession of North Carolina Grade IV Wastewater Collection and/or Class A Water Distribution certification upon hire. Obtain Competent Person and Flagger certifications within one year of hire. Valid commercial driver's license with Class A tanker endorsement in the State of North Carolina, or the ability to obtain within one year of hire.

Thorough knowledge of repair, maintenance, and construction of water and sewer lines; thorough knowledge of the tools, materials, and equipment used in such repair work; thorough knowledge of the occupational hazards and safety precautions of the work; thorough knowledge of the fabrication of water and sewer line equipment, tools, and appurtenances; ability to assign and supervise the work of staff; ability to repair equipment; ability to prepare basic reports and ability to perform basic computer data entry; ability to read maps and drawings; ability to organize work crews and supervise within teamwork concept to complete assigned tasks; mechanical aptitude; ability to establish and maintain effective working relationships with associates, engineers, and the general public.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force, and occasional exertion of up to 50 pounds of force; work regularly requires standing, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions, frequently requires walking, sitting and pushing or pulling and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, tasting or smelling and lifting; work requires close vision, distance vision, ability to adjust focus, depth perception, color perception, night vision and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm’s length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires working near moving mechanical parts and exposure to outdoor weather conditions, frequently requires exposure to wet, humid conditions (non-weather), exposure to fumes or airborne particles and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment and occasionally requires working in high, precarious places, exposure to toxic or caustic chemicals, exposure to extreme heat (non-weather), exposure to the risk of electrical shock and exposure to vibration; work is generally in a very loud noise location (e.g. jack hammer work, garbage recycle plant).