Facilities Operations Analyst

Work Here, Play Here! 100% Employee owned! Massanutten Resort is searching for a Facilities Operations Analyst to join their Facilities operation division. The right candidate must have exceptional communication skills, detail oriented, excellent organizational skills and have excellent computer knowledge. If you possess these qualities, we encourage you to apply today! 

Job Summary

The Facilities Operations Analyst supports the assigned divisions of Domestic Service and Physical Plant. The analyst is responsible for data analysis, benchmarking (productivity, revenue, and expenses) and extract, organizing and presenting data, and operational insight to identify opportunities. The role also manages projects both in the capacity of project lead and project sheet author. In addition to division duties, including coordinating SOPs for key departments, the analyst supports resort initiatives.  To be successful in this role they must have strong analytical skills with proficiency in Excel, project management software, and be able to quickly learn new domain and technical concepts.  

Required

• Exceptional writing, editing and communication skills
• Ability to convert complex data into graphs, tables, and reports
• Experience with POS systems
• Excellent computer knowledge (Microsoft Office programs) 
• Excellent organizational skills
• Detailed-oriented
• Analytical mind and interest in using data to optimize strategies
• Forward thinking, long-range planner
• Able to work in a fast-paced environment
• Valid driver’s license with approved DMV record
• College graduate

Preferred

• 3-4 years’ experience in resort operations
• Experience with Power BI, Smartsheet and Snowflake programs
• Experience in developing business cases and ROI analysis for capital investments

Benefits:

We value the hard work and dedication of our employees! That's why we offer comprehensive benefits as well as an excellent retirement plan!

• Medical benefits, vision, dental plan, and basic life insurance
• ESOP Retirement Plan (Employee Stock Ownership Plan)
• 7 paid holidays, Vacation, personal and sick time
• Free resort amenities & Discounts (Including RCI exchange Vacation Plan and Resort Lodging usage-waiting period applies)
• RCI VIP365 Club discounts on cruisers, travel flights, car rentals and more.
• Company provided uniforms
• Professional developmental assistance

Full-time Schedule: 5 days per week, Monday-Friday, may include some weekends and holidays. 

Hours: 8:30am-5pm, additional hours as needed.

For more information, please contact Gabriel Diaz at 540-289-3143.