Executive Strategic Operations Manager

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The ideal candidate will operate at multiple altitudes—managing executive logistics (calendar, travel, expenses) while also driving key initiatives, supporting decision-making, and aligning cross-functional efforts. This individual will play a critical role in maximizing the effectiveness of the Chief Accounting Officer and the broader organization. This is a highly visible position requiring strong business acumen, exceptional judgment, and the ability to balance competing priorities in a fast-paced environment. This role is eligible to work a hybrid schedule in office based out of our Headquarters in Dallas, TX. 

Essential Duties & Responsibilities

Executive Support & Operational Excellence

• Manage complex and dynamic calendar for the CAO, including prioritization, scheduling, and alignment to strategic priorities
• Coordinate all travel arrangements (domestic and international), including detailed itineraries and logistics
• Prepare and submit expense reports in a timely and accurate manner
• Serve as primary point of contact for executive administrative needs, ensuring smooth daily operations
• Organize and prepare materials for meetings, including agendas, briefings, presentations, and follow-ups
• Manage meeting cadence (staff meetings, leadership forums, offsites), ensuring preparation and execution excellence
• Create POs and submit invoices for payment

Chief of Staff & Strategic Support

• Partner closely with the CAO to drive strategic initiatives, track progress, and ensure execution against key priorities
• Coordinate cross-functional projects and initiatives across business units and corporate functions
• Identify opportunities to improve organizational effectiveness, operational processes, and communication flow
• Support development of presentations, reports, and executive communications for internal and external stakeholders
• Help translate strategy into actionable plans with clear milestones and accountability

Leadership Coordination & Communication

• Act as a liaison between the CAO and senior leaders, ensuring alignment and follow-through on key initiatives
• Represent the CAO in meetings, as appropriate, capturing key insights and driving action on next steps
• Facilitate communication across teams to ensure clarity, consistency, and prioritization
• Drive preparation for leadership meetings, including agenda-setting and content coordination

Special Projects & Continuous Improvement

• Lead and support special projects aligned to the CAO’s priorities
• Analyze business and operational data to support decision-making and recommendations
• Identify and implement process improvements to enhance efficiency and effectiveness
• Support organizational initiatives such as transformation efforts, operating model changes, or integration activities

Education & Experience

• Bachelor’s degree in Business Administration, Management, or related field
• 5–8+ years of experience in executive support, operations, business management, consulting, or Chief of Staff-type roles
• Experience supporting senior executives (C-suite or equivalent) strongly preferred

Travel Requirements

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially.  These are a handful of the types of programs and benefits our full-time people may be eligible for.  There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

#LI-Hybrid #TFCBrand