Director Operations Support

Do you want to ensure premium customer service at SIXT? As a Director, Operations Support, you serve as a subject matter expert on systems and Sixt processes, ensuring the region’s growth and operational success by fostering the ongoing development of managers. Use your experience and organizational skills to thrive in a dynamic environment and advance your career. Join our dedicated team and help shape the future of SIXT!  

YOUR ROLE AT SIXT 

• You oversee the Management Trainee Program with direct responsibility for trainee development 
• You drive the implementation of new initiatives across the region 
• You ensure training adherence and execution to maintain high performance standards 
• You manage employee orientation and onboarding processes 
• You oversee staffing and scheduling planning to optimize resource allocation including owning recruiting efforts in the region 

YOUR SKILLS MATTER 

• Experience and Training You have completed commercial or business management training/studies and have several years of experience in sales-related management positions, ideally as a location manager, operations manager, or area manager 
• Motivation and Engagement You demonstrate independent and company-oriented action and a high level of self-motivation 
• Reporting and Decision-Making You are skilled in creating reports, making KPI-based business decisions, and managing budgets 
• Organizational Excellence You excel in organizing, leading, and motivating teams across locations and disciplines, and delivering high standards of customer service 
• Commitment and Travel Your commitment extends beyond opening hours and includes regional traveling. You are authorized to work in the United States without needing a work permit from our company and hold a valid driver's license with a clean record 
• Customer Service and Compliance You are skilled in dealing with premium customers, maintaining high-quality service standards 

WHAT WE OFFER 

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future  
• Branch Bonus Plan Participate in a performance-based branch bonus plan   
• Company vehicle for business and personal use  
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees    

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!