Director of Sales Operations

Director of Sales Operations
Employment Type: Full-Time
Minimum Experience: 7+ years in sales operations, revenue operations, or sales management.
Location: Remote in DC and Mclean, VA 

About the Role:

As the Director of Sales Operations, you will be the strategic engine behind our North America and EMEA sales team. You’ll sit at the intersection of data, strategy, and execution, ensuring our Go-To-Market (GTM) teams have the tools, processes, and insights they need to scale efficiently.

This role requires a blend of high-level strategic thinking—answering the "why"—and hands-on operational excellence—fixing the "how."

Key Responsibilities

• Process Optimization: Refine sales methodologies, create playbooks, and map the customer journey for better efficiency.
• Technology & Data Management: Own the sales technology stack (CRM, sales enablement tools), ensuring data integrity, adoption, and analytics.
• Performance Analytics: Define metrics for sales effectiveness and build dashboards to inform executive decisions.
• Sales Enablement & Onboarding: Collaborate with Marketing and Product to ensure the sales team is equipped with the right collateral, competitive intelligence, and training to win.

Required Skills and Qualifications

• Experience: 7+ years in sales operations, revenue operations, or sales management.
• Technical Expertise: Proficiency in CRM software (e.g., Salesforce), data analysis tools (Excel, SQL, BI tools).
• Analytical Skills: Ability to analyze complex data sets to drive strategic decisions.
• Education: Bachelor’s degree in Business, Marketing, or related field.
• Industry Knowledge: A solid understanding of the programmatic advertising landscape and the challenges of ad fraud/privacy is preferred.

Who You Are

• A "Systems Thinker": You don't just fix a broken report; you fix the process that caused the data error in the first place.
• Emotionally Intelligent: You can tell a top-performing AE their data is messy in a way that makes them want to fix it.
• Adaptable: You thrive in the fast-paced, sometimes chaotic environment of a high-growth tech company.
• Outcome-Oriented: You care more about hitting the revenue target than how many "activities" were logged.