Director of Practice Operations

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Physicians Clinic - Colon & Rectal Surgery
Address: 9850 Nicholas Street, Suite 100 - Omaha, NE
Work Schedule: Monday through Friday, hours between 8am - 5pm

Has overall responsibility for managing multiple clinics and operations.

Responsibilities:

Essential Job Functions

Oversees multi clinic operations on a daily basis to ensure that every patient has a quality experience.

Performs management duties, such as hiring, training, coaching, counseling, mentoring, corrective action, terminations, and evaluations, to ensure competent staff within the clinic.

Oversees and develops the budget for multiple cost centers to ensure operational efficiency.

Works with Marketing and develops, executes and maintains program developments.

Works collaboratively and maintains relationships with medical staff, administration, staff and vendors to carry out the goals and objectives outlined in the strategic plan.

Works in coordination with the President to facilitate in the development of new practice relationships and the expansion of new business by networking and public speaking.

Develops both strategic short-term and long-term planning initiatives to include the active involvement of physicians, management, and Methodist Health System leadership representatives.

• This will be accomplished by understanding the strategic direction and offering input which supports and exemplifies the MPC mission, vision and core values.

Assists in the development and business initiatives and organizational skills.

• Serves as the primary contact/liaison for the coordination and implementation of business initiatives (i.e., information systems, facilities planning, etc.).

Ensures the implementation of administrative/physician policies and procedures within each of the clinic sites which are consistent with overall direction established by MPC.

Provides leadership to ensure quality patient care and excellent customer service.

• This will be accomplished through the timely resolution of problems, effective communication of business objectives and policy changes, timely implementation of MPC policy and procedures, and appropriate utilization of MHS Corporate resources.

Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

Other duties as assigned.

Schedule:

Work Schedule: Monday through Friday, hours between 8am - 5pm

Job Description:

Job Requirements

Education

• Bachelors Degree or significant progress toward Bachelor's degree in Business or Health related field required.
• Master's degree preferred.

Experience

• Minimum of 5 years of progressive experience in healthcare management.
• Previous multi-provider discipline experience preferred.
• Prior experience in planning and implementing program financial planning, budget and operations oversight preferred.

License/Certifications

• American Heart Association or American Red Cross Basic Life Support (BLS) preferred.

Skills/Knowledge/Abilities

• Strong verbal communication skills including large group presentation skills.
• Strong written communication skills including report creation and presentation.
• Ability to be driven with independent work assignment management and prioritization skills.
• Strong organizational and interpersonal skills and self-motivated.
• Proficiency with Microsoft Office software products Outlook, Excel, Word and PowerPoint.
• Demonstrates strong physician relation and recruiting skills.
• Ability to identify opportunities an commit to the continuous improvement of services.
• Ability to establish performance standards, appraise staff accomplishments and needs for improvement and take action to reward, counsel, develop and promote/terminate employees as appropriate.
• Ability to manage the budgetary process including preparing and justifying costs, adjusting expenditures and planning for work/census fluctuations.
• Ability to formulate effective strategies consistent with work operations and the goals/mission of the organization.
• Knowledge of healthcare delivery processes, business growth strategies and basic finance principles.

Physical Requirements

Weight Demands

• Sedentary Work - Exerting up to 10 pounds of force. Sitting most of the time. Walking and Standing are required only occasionally

Physical Activity

• Not necessary for the position (0%):
  • Balancing
• Occasionally Performed (1%-33%):
  • Climbing
  • Carrying
  • Crawling
  • Crouching
  • Kneeling
  • Lifting
  • Pulling/Pushing
  • Walking
• Frequently Performed (34%-66%):
  • Reaching
  • Stooping/bending
  • Twisting
• Constantly Performed (67%-100%):
  • Distinguish colors
  • Fingering/Touching
  • Grasping
  • Hearing
  • Keyboarding/typing
  • Repetitive Motions
  • Seeing/visual
  • Sitting
  • Speaking/talking
  • Standing

Job Hazards

• Not Related:
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Biological agents (primary air born & blood borne viruses) (Jobs with Patient contact) (BBF)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-Ray, Cat Scan, Gamma Knife, etc)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.