Director of Operations - Northeast Animal Shelter Salem, MA

This is a full-time exempt position.

We have an exciting opportunity to grow and ensure the success of the MSPCA-Angell Northeast Animal Shelter in the role of Director of Operations.

THE POSITION:

The Director of Operations provides strategic leadership and hands-on operational oversight for the MSPCA-Angell Northeast Animal Shelter.  The Director is responsible for providing direction on the vision, culture, and program development at Northeast.

The Director of Operations will be the key person responsible for innovative animal welfare programs including our Adoption and Relocation Program. The Northeast Animal Shelter is home to the largest relocation program in New England - transporting thousands of cats and dogs to the adoption center every year to help overburdened adoption centers in other parts of the country. It is also the MSPCA’s busiest shelter – adopting out over 5,000 animals a year.

The Director will collaborate with our Behavior, Outreach and Medical teams to ensure the well-being of animals while they are at the adoption center and work to address animal needs in the community

Some of the day-to-day responsibilities of the Director are to:

• Support staff in their individual roles to increase the positive impact of the organization on both animals and people.
• Instill a welcoming and engaging culture for surrender and adoption processes, focused on meeting people with understanding and kindness
• Collaborate within the four MSPCA adoption centers to help the largest number of animals possible in New England.
• Support external partners and shelter organizations in an effort to expand relocation efforts and increase access to care for animals within the state of Massachusetts.   
• Work with foster and volunteer coordinators to develop strategies for recruitment and retention of volunteers to meet the day to day needs of the adoption center.

The salary range for this position is $100,000 - 120,000 and is determined based on qualifications and experience.  

APPLICANT REQUIREMENTS:

We are seeking applicants with a Bachelor's degree, at least 5 years of management experience, at least 5 years of experience in non-profit or human services work, and at least 3 years of shelter or animal welfare experience.

We are looking for a leader with demonstrated ability to encourage, develop and support a team of dedicated volunteers and staff and a passion for animal welfare. Clear communication and direction through change and on the future vision of the adoption center will be essential.

Please include the details of your non-profit, animal welfare and management experience in your cover letter. 

WHO WE ARE:

The MSPCA is the largest animal welfare organization in New England- caring for and placing over 12,000 animals annually across our four adoption centers and caring for over 14,000 animals in our community clinics. At our adoption centers, we aim to help the greatest number of animals by upholding an open adoption philosophy and moving pets through the shelter effectively while maintaining a commitment to socially conscious sheltering. For our community clinics we work to provide access to low cost veterinary care that helps keep families together with their pets.

At our Northeast Adoption Center in Salem, MA, we care for over 5,000 animals each year with a 98% live release rate. Take a virtual tour of our adoption center!

OUR BENEFITS:

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking.

Make a real difference in the lives of people and pets by providing care to homeless animals in need and providing accessible and affordable veterinary care to underserved communities at MSPCA-Angell.