Director of Operations Exterior Cleaning Services

• 401(k)
• Bonus based on performance
• Competitive salary

• Team Leadership - Hire, train, and manage ~ 20 field technicians across two states; build a culture of safety, quality, and accountability
• Multi-Location Operations - Coordinate scheduling, routing, and resource allocation between VA and MD markets
• Quality & Safety Systems - Create and enforce SOPs for commercial and residential services; maintain regulatory compliance
• Equipment & Fleet Management - Oversee maintenance, repairs, inventory for pressure washing equipment and vehicles
• Customer Operations - Handle escalations, ensure job quality, manage key commercial accounts alongside sales team
• Financial Performance - Control labor costs, improve job efficiency, protect gross margins while scaling operations
• Growth Execution - Help scale operations across two states while maintaining profitability
  
  What Success Looks Like in Year 1
  
  
  • VA operation maintains strong performance with 70%+ gross margins
  • Maryland operation successfully launched and growing
  • Field crews operating efficiently with clear systems, minimal owner involvement
  • Demonstrable impact on operational efficiency and profitability
• Compensation & Upside
  
  
  • Base Salary: $90,000-$95,000
  • Performance-Based Phantom Equity - Earn 5-10% of company net profits based on hitting growth and profitability targets
  • Potential total compensation well into six figures with strong performance
  • Opportunity to build real equity in a profitable, scaling business
• 
  
• Who You Are
  
  ✓ Field Service Operator - You've managed mobile crews who deliver services at customer locations (not warehouse/facility operations)
  
  ✓ Systems Builder - You create SOPs, training programs, and processes that work without you hovering
  
  ✓ People Leader - You genuinely enjoy coaching teams, managing performance, and handling the people side of operations
  
  ✓ Calm Under Pressure - Equipment breaks, crews call out, customers complain - you handle it without drama
  
  ✓ Business-Minded - You understand P&L, margins, efficiency - you're not just a task manager
  
  ✓ Growth-Oriented - You're excited to scale something, not just maintain status quo
  
  Ideal Background
  
  
  • 5+ years managing field service operations (commercial cleaning, restoration, HVAC, facilities services, franchise operations)
  • Experience scaling service businesses or managing multi-location operations
  • Direct P&L responsibility or GM-level accountability
  • Strong people management skills with diverse, hourly workforce
  • Valid driver's license; will travel between VA and MD locations
  • Military NCO or officer background with decentralized operations experience is a plus
• Not the Right Fit If You:
  
  
  • Need a corporate environment with layers of management
  • Prefer facility/warehouse operations over field service
  • Want to be told exactly what to do vs. building systems independently
  • Can't make decisions without constant approval
    
    About Rolling Suds
    
    We're a commercial-focused exterior cleaning operation serving property managers, military installations, and high-end residential clients. We've built a reputation for quality, safety, and reliability. The business is profitable, proven, and positioned for aggressive growth.
    
    Location & Travel
    
    
    • Primary operations: Alexandria/Arlington, VA and Potomac/Bethesda/Chevy Chase, MD
    • Regular travel between locations required
    • Home-based with field presence; no daily office commute
      
      
  • To Apply
    
    Send resume and a brief note explaining:
    
    
    1. Your experience managing field service operations
    2. A specific example of a system or process you built that improved operations
    3. Why scaling a service business excites you
  • We're looking for someone who wants to build something, not just manage it.
    
    

Rolling Suds is a company that takes pride in delivering top-quality power washing services to both residential and commercial clients. With over 30 years of experience in the industry, we have built a strong reputation and a loyal customer base. We believe that our success is due to the relationships we have cultivated with our clients, our unwavering commitment to reliability, and our reputation for excellence. At Rolling Suds, we take a customer-first approach, and we are always looking for team members who share our values and commitment to providing exceptional service. If you're interested in joining our team and becoming a part of a company that values hard work, dedication, and excellence, then we invite you to explore our career opportunities today.

At Rolling Suds, we invest heavily in our team members and provide extensive training and support. We believe in creating a culture of excellence, where employees are encouraged to develop their skills and take pride in their work. Whether you're a seasoned professional or just starting out, we offer opportunities for growth and advancement. Our team members are given the tools and resources they need to succeed, and we believe in recognizing and rewarding hard work and dedication. Join our team and become a part of a supportive and positive work environment that allows you to thrive.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rolling Suds Corporate.}