Director of Executive Operations

Job Details

Supports the Chief of Staff and a range of initiatives in the Executive Office. Acts as a strategic partner and key operator in the Office of the CEO, managing daily administrative functions, driving organizational initiatives, and bridging cross-functional communication. The position further assists the Chief of Staff/Chief Governance Officer in optimizing operational workflows and driving key strategic projects. Provides oversight to identified executive assistants, including, but not limited, making staffing decisions in collaboration with key stakeholders.

Job Description

Summary
Supports the Chief of Staff and a range of initiatives in the Executive Office. Acts as a strategic partner and key operator in the Office of the CEO, managing daily administrative functions, driving organizational initiatives, and bridging cross-functional communication. The position further assists the Chief of Staff/Chief Governance Officer in optimizing operational workflows and driving key strategic projects. Provides oversight to identified executive assistants, including, but not limited, making staffing decisions in collaboration with key stakeholders.

Job Duties

• Provides operational oversight for the Office of the CEO as directed by the Chief of Staff/Chief Governance Officer. Operational oversight may include, but may not be limited to, managing daily operations, optimizing workflows for efficiency, and overseeing the CEO’s calendar in collaboration with the Executive Assistant to the CEO to ensure appropriate attention is given to key strategic priorities and key constituencies.
• Ensure that scheduling for the Office of the CEO is aligned with the mission and vision of Jefferson and support the CEO with outside engagements.
• Conduct background research on briefing materials as needed and coordinate with marketing and communications and other Enterprise Shared Services leaders/functions to ensure the CEO’s briefing materials are accurate and prepared on a timely basis.
• Review and perform quality checks on matters related to the Office of the CEO, including, but not limited to, providing recommendations on content in CEO communications to ensure the appropriateness for a range of constituents.
• Facilitate communication and work closely with enterprise, health plan, health system and university senior management in order to ensure president’s expectations are met and deadlines are achieved.
• Direct and lead identified administrative support to ensure accuracy, coordination, and prioritization of calendars, events, communications and meetings. Serves as direct supervisor for identified executive assistants on employment related matters in collaboration with key stakeholders.
• Serve as a project lead at the direction of the Chief of Staff on special projects and other key work items that are central to the priorities of the CEO and support achievement of the organization’s strategic plan.

Minimum Qualifications

• Bachelor’s Degree in healthcare administration or related field
• 7 years progressive experience in healthcare administration, operations, or management.
• Strong project management, decision-making, and team empowerment abilities.
• Exceptional written and verbal skills to prepare reports and present to stakeholders.
• Proficiency in healthcare IT systems and data analysis.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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