Director Inventory Operations

This role is responsible for driving innovation, optimizing processes, and leading cross functional initiatives that support business growth and efficiency. The Director partners closely with executive leadership, internal departments, and external stakeholders to align inventory operations with organizational goals.

Following is a list, not in order of priority, of the 3 major responsibilities of this position, including the percentage of total work time which may be spent on each essential job function: 

Lead the vision, strategy, and execution of all inventory operations, including quality assurance, inventory ownership, fulfillment, partner trading, direct deposit and exchange programs. Ensure alignment with corporate objectives and regulatory compliance while safeguarding inventory assets. Oversee the development and implementation of scalable processes that support global inventory accuracy and efficiency.

Build and lead a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. Provide mentorship and guidance to managers and team members, supporting professional development and succession planning. Champion process discovery, documentation, and optimization initiatives to drive operational efficiency and reduce risk.

Serve as a key liaison between Inventory Operations and other departments including Sales, Finance, System Setup, and IT. Lead and support enterprise-level projects such as inventory conversions, new resort launches, PMS integrations, and system enhancements. Represent the department in strategic planning sessions, providing insights and recommendations to executive leadership.

Cultivate strong relationships with internal and external partners, including affiliate resorts, sales sites, and third-party exchange partners. Resolve complex issues, mitigate risks, and ensure alignment across all inventory-related initiatives. Communicate effectively across all levels of the organization, ensuring transparency and alignment on goals and outcomes.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Beginner - Intermediate Excel

• Ability to learn new applications

• Strong attention to detail

• Strong communication skills

• Strong Leadership Skills

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Timeshare Experience

• Hospitality Experience

• Microsoft Office Applications