Digital Transportation - Operations Manager

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Arcadis is seeking an experienced Digital Transportation ATIS (Advanced Traffic Information Systems) Operations Manager to lead the modernization, integration, and operation of digital transportation management systems and platforms. In this role, you will design and implement strategies to optimize and automate traffic operations, asset management, and intelligent mobility across urban and regional transportation networks.

Leveraging expertise in transportation operations, the ATIS Operations Manager will support the deployment and ongoing improvement of digital solutions supporting traffic network operations, intelligent transportation systems (ITS), and multi-modal mobility. You will collaborate with state, provincial, municipal, regional, and transit stakeholders to integrate asset management, data analytics, and operational systems for enhanced safety, efficiency, and sustainability. The Operations Manager will proactively identify risks, develop mitigation strategies, and support commissioning and validation activities.

As the primary contact managing key client deliveries and relationships, you will work in close partnership with the ATIS leadership team to ensure client needs are met, project outcomes are achieved, and long-term relationships are maintained.

Responsibilities include managing cross-functional teams, coordinating with vendors and contractors, and ensuring compliance with industry standards, regulations, and best practices.

Role accountabilities:

• Serve as the primary contact managing key client deliveries and relationships, working in partnership with the ATIS leadership team to ensure client expectations are consistently met and long-term partnerships are fostered.
• Support the modernization and integration of Advanced Traffic Information Systems (ATIS), including traffic signal management, ITS, and multi-modal transit platforms.
• Direct systems engineering processes: requirements management, interface management, validation and verification, configuration management, and progressive assurance.
• Collaborate with municipal, regional, and transit authorities to optimize the use of digital technologies and data-driven decision making in traffic management and public safety.
• Manage cross-functional teams involved in project delivery, including procurement, installation, integration, testing, commissioning, and ongoing operations.
• Develop and implement continuous improvement strategies, including process enhancements and digital transformation initiatives.
• Provide technical leadership and mentorship to project teams, supporting professional development and best practice adoption.
• Proactively identify operational risks and develop mitigation strategies to ensure safe, reliable, and sustainable system performance.
• Monitor project progress, resource allocation, and budget adherence, delivering quality outcomes for clients.
• Advise clients on digital transformation, asset management, and intelligent mobility solutions, contributing to proposals and integration effort estimates.
• Conduct QA/QC reviews for design and operational compliance and communicate non-conformances and mitigation options.
• Engage in Continuing Professional Development (CPD) and promote knowledge sharing across teams.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Minimum 15 years of experience leading digital operations, systems integration, and asset management teams in transportation, municipal infrastructure, airports, ports, or rail sectors.
• Proven expertise in ATIS, ITS, and enterprise asset management.
• Professional Engineering registration (e.g., P.Eng.), or eligibility for registration.
• Experience with standards such as AREMA, ISO, CENELEC, MIL-STD, and IEEE.
• Knowledge of P3 and other contractual models for transportation infrastructure projects.
• Excellent client support and engagement skills, with a record of successful stakeholder collaboration.
• Superior written and verbal communication skills; experienced in building high-performing, diverse teams.
• Proven ability to manage the design, implementation, and optimization of information systems and workflow processes, including compliance with ISO19650 and similar standards.
• Results-oriented, fast learner, and able to thrive in dynamic, fast-paced project environments with keen attention to detail.
• Demonstrated innovation in developing and deploying digital solutions for transportation and municipal operations.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.