Job Description Summary

Job Description

OPEN UNTIL FILLED

Job Type: Unclassified

Job Classification: 1394 - Administrative Services Manager I

Salary Grade: 13

Hiring Pay: $60,507.20​ Annually

The first review of applications will be on 04/24/2025.

Pima Animal Care Center (PACC) is looking to hire an experienced Clinic Operations Manager to oversee our lifesaving shelter clinic. PACC provides exceptional care for thousands of sick and injured animals each year, supporting both in-shelter and foster populations.

In this role, you will oversee daily clinic operations and personnel management while ensuring efficient, high-quality care for animals in our program. You will manage clinic leadership staff, including medical foster and clinic coordinators, clinic supervisors, and teams of surgery and triage technicians. Clinic operations include managing intake from admissions and APS, assuring clinic has medications and supplies on hand and stored appropriately, clinic medical equipment is fully functional, clinic is kept clean and operated according to all relevant regulatory standards. The ideal candidate brings experience managing veterinary clinic operations, strong leadership across multiple teams, and a background in shelter medicine or high-volume care environments.

This classification is in the unclassified service and is exempt from the Pima County Merit System Rules.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Manages and administers, and plans administrative or support services or operations, including fiscal and general administrative functions as they relate to area of assignment;

• Manages, administers and coordinates internal services or support functions for a department or specific functional unit;

• Manages the acquisition, storage and distribution of supplies and equipment to support unit or department activities;

• Develops or participates in the development of departmental related policies and procedures and implements same as they relate to area of assignment;

• Interprets unit or department policies and operational procedures and reviews current and proposed new or changed rules, regulations or related materials for impact on unit, division, or department management or operations, and recommends changes to management;

• Develops and implements new procedures for both short- and long-term plans to improve efficiency, productivity and operating economy of areas of assignment;

• Provides input to and assists in the development and design of automated information systems;

• Coordinates the collection, reporting and documentation of data for assigned activities through affected supervisors and division managers and composes and writes reports concerning activities of areas of assignment;

• Oversees the development, submission, maintenance and archiving of County/state/ federal-mandated reports, forms, and records;

• Directs formal training and development programs for assigned staff, County employees, or community or public interest groups;

• Supervises, trains and evaluates support staff and coordinates the activities of area of assignment;

• Reviews work of staff to ensure accuracy of documents and adherence to policy;

• Represents the department/division by interacting with various County, federal, and state departments, agencies, private industry, contractors, and public committees to assist in accomplishing department and unit goals.

Minimum Qualifications:

Bachelor’s degree from an accredited college or university with a major in public or business administration/management, purchasing, material management, accounting, occupational training, engineering or a related field as determined by the department head at the time of recruitment AND three years of supervisory experience in public or business administration or in one of the identified fields.

(Relevant experience and/or education from an accredited college or university may be substituted.)

OR:

Five years of professional level experience in any of the identified fields that includes at least three years of supervisory or managerial experience.

Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum three (3) years experience managing a veterinary or medical operation.

• Minimum three (3) years experience working in a veterinary clinic in a leadership role.

• Minimum three (3) years experience supervising 10+ employees.

Selection Procedure: 

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.      

Supplemental Information:

Licenses and Certificates: Valid driver license is  at time of application. Valid AZ driver license is  at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.  

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Motion activity - grasping; Speaking Activity - in person and on the phone; Vision - must be able to operate a motor vehicle.

Working Conditions: Working conditions will be determined by the position. 

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.