Clinic Operations Manager

A better way to deliver care starts here! 
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. 

Position Summary 
We are seeking a proactive, detail-oriented Operations Manager to oversee daily clinic operations and ensure systems, processes, and performance standards are consistently executed. This role is responsible for translating leadership priorities into action, maintaining operational efficiency, and holding team members accountable to expectations. The Operations Manager plays a critical role in supporting patient experience, staff performance, and clinic growth in a fast-paced healthcare environment.

Key Responsibilities 

• Oversee and manage day-to-day clinic operations and workflows
• Standard Wellness Coordinator duties
• Ensure operational policies, procedures, and systems are followed consistently
• Monitor staffing, scheduling, compliance, and clinic performance metrics
• Identify operational gaps and implement solutions proactively
• Hold team members accountable to performance standards and deadlines
• Serve as a liaison between leadership, chiropractors, and front desk staff
• Support sales performance, patient flow, and overall clinic efficiency

Qualifications 

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience required 
• Experience in operations, management, or clinic leadership preferred
• Strong organizational, communication, and follow-through skills
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude with a team-oriented mindset 
• Must be able to stand/sit for long periods and lift up to 50 pounds 
• ​​​​​​​Comfortable giving and receiving direct feedback and driving accountability

Schedule 

This role requires weekend and evening availability with occasional travel, when applicable. 

Compensation and Benefits 

• Starting pay: $20/hr - $25/hr depending on experience, full time
• Bonus potential
• 401(k) with company match 
• PTO accrual 
• Paid Holidays

Why Join Us 
When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. 

Business Structure 
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. 

Ready to Join the Movement? 
Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.