Clinic Operations Director

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential

The Clinic Operations Director oversees our Sugar Land clinic, with ultimate responsibility for the implementation, direction, and supervision of local policies, finances, procurement, and supervision during the provision of services. This role functions as a member of the Leadership team supporting centralized functions including procurement, recruitment, engagement, retention, and intake.

• Provides counsel to Senior Leadership regarding the needs of the community, workforce, financial, professional practices, and planning
• Ensures documentation of services provided is accurate and timely
• Maintains the administrative policies and management activities including budget control and cost determination
• Directs their local management teams to carry out policies and procedures
• Ensures adequate staff education, development, and evaluation
• Responsible for supervision and evaluation of the client satisfaction survey
• Support recruitment and intake efforts, conducting local interviews and tours
• Provides support including preparation of intake, orientation, procurement, client documentation, and special projects 
• Promotes the company’s philosophy and mission by presenting a positive image to patients/families, physicians, and community
• Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality
• Lead and develop their teams to maintain an inclusive and engaging workplace

• Bachelor’s degree in Business, Healthcare Administration, or related completion of an accredited college/university degree is preferred
• Minimum of three years in a leadership role in healthcare, education, or childcare
• Ability to maintain confidentiality when interfacing with patient/clients, personnel, and other health care professionals
• Ability to keep a positive demeanor in the treatment space
• This role is based in Sugar Land, on-site. 

WHY YOU WILL LOVE WORKING AT T&B!

• Generous benefit Package: 
• Medical, Dental, Vision, and Disability
• Company Paid- Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Employee Assistance Program 
• Employee Recognition