City Dispatcher
J.D. IrvingMidland Transport is looking for multiple City Dispatchers at our Dartmouth, NS Terminal. In this role, you will be responsible for manifesting drivers and dispatching freight with a high level of detail and accuracy while meeting and exceeding operational metrics. You will determine the most efficient delivery schedules by considering factors such as driver availability, load size, trip length, and customer requirements. The successful candidate will also provide administrative support and perform other duties as required to ensure the smooth operation of dispatch function.
Available Shifts (Monday - Friday)
- 2:00AM - 10:00AM (Overnight/Early Morning)
- 4:00PM - 12:00AM (Evening)
Benefits To Joining Midland:
• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies
Responsibilities
- Coordinates daily dispatch operations, including preparing driver manifests and scheduling deliveries and pickups
- Monitors routes in real time, communicates with drivers, and resolves service or scheduling issues
- Supports safety programs through meetings, compliance monitoring, and incident follow-ups
- Reviews performance data and reports (e.g., Idelic) to identify trends and improve operations
Qualifications
- Trade Certification or College Diploma
- 2 to 5 years' experience in dispatch
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Ability to multi-task and willingness to learn
- Excellent computer skills and proficient knowledge of MS Office.
Working Conditions:
- Office Environment