Capital Markets Operations Manager
Dominion Financial Services
Full-time
Remote
United States
$120,000 - $130,000 USD yearly
Dominion Financial Services (DFS) is a mortgage originator for single-family real estate investors. DFS originates two core loan products: short-term bridge loans for fix & flip investors and long-term rental loans for landlords growing their rental portfolios. DFS continues to thrive in a competitive market with aggressive quarterly growth and current origination volume exceeding $70MM per month.
DFS is seeking a highly organized, execution-driven Capital Markets Operations Manager to join our growing team. This is a hands-on leadership role responsible for overseeing daily capital markets operations while actively participating in loan sale execution, warehouse facility management, post-closing coordination, and service transfer processes.
The ideal candidate is a working manager who thrives in fast-paced environments, enjoys solving operational problems, and can balance people leadership with direct production responsibilities.
Our Company’s Core Values
Your Impact
In This Role You Will
Requirements
Preferred Qualifications
Benefits:
While At Dominion You Will Enjoy
DFS is seeking a highly organized, execution-driven Capital Markets Operations Manager to join our growing team. This is a hands-on leadership role responsible for overseeing daily capital markets operations while actively participating in loan sale execution, warehouse facility management, post-closing coordination, and service transfer processes.
The ideal candidate is a working manager who thrives in fast-paced environments, enjoys solving operational problems, and can balance people leadership with direct production responsibilities.
Our Company’s Core Values
- Integrity
- Accountable & Dependable
- Team Centric
- System & Process Oriented
- Service Ethic
- Organized Efficiency - Risk Management & Compliance
Your Impact
- Own the execution of loan sales and warehouse operations that directly support DFS’s $70MM+ monthly origination volume and continued growth
- Eliminate bottlenecks across post-closing, service transfer, and investor delivery by driving process improvements and hands-on leadership
- Elevate investor and warehouse partner experience through clean files, faster turn times, and disciplined operational reporting
In This Role You Will
- Manage day-to-day operations for the Capital Markets function, including loan sales, post-closing coordination, and service transfer workflows
- Act as the primary operational liaison between Capital Markets, Post-Closing, Servicing, Accounting, Sales, and Processing
- Execute and oversee the full life cycle of loan sales from pricing through settlement
- Provide regular operational reporting and performance metrics to senior leadership
- Lead, coach, and develop team members while remaining actively involved in production
- Assist in implementing and refining policies, procedures, controls, and process improvements
- Support the management of warehouse lending facilities for rental and bridge loan products
- Ensure loan tapes are accurate and prepared for collateral pledging
- Execute rate locks and pricing requests as needed
- Deliver complete electronic loan files to third-party due diligence providers
- Assist in clearing escalated loan exceptions raised during diligence reviews
- Monitor loan sale settlement statements and resolve discrepancies
- Coordinate clearing of post-closing conditions and delivery of physical collateral to investors
- Research escalated payment issues and partner with new servicers to resolve
- Partner with Accounting on reconciliation and funding timelines
- Track pipeline status, aging, curtailments, and investor turn times
- Identify operational bottlenecks and drive continuous improvement initiatives
- Support audits, investor requests, and internal compliance reviews
Requirements
- 7+ years of mortgage or financial services experience, preferably in Capital Markets, Secondary Marketing, Post-Closing, or Loan Servicing
- 3+ years of direct people management or team-lead experience in a production environment
- Advanced proficiency in Microsoft Excel and Word
- Strong written and verbal communication skills
- Proven ability to lead while executing daily tasks
- High-level problem-solving and escalation management skills
- Proficiency with Outlook and Adobe products
- Strong ability to interpret and apply investor guidelines, warehouse bank requirements, and regulatory instructions
- Excellent analytical skills with extreme attention to detail
- Ability to adapt quickly in a growing, changing environment
- Technology-forward mindset with the ability to learn new platforms rapidly
Preferred Qualifications
- Hard-money or private lending experience
- Experience overseeing cross-functional operational teams
- Salesforce experience
- Working knowledge of SQL, Python, or reporting tools
- Experience with process automation or workflow optimization
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Paid time off
While At Dominion You Will Enjoy
- Company outings & social events
- Virtual events
- Companywide competitions and raffles
- Personal Financial Workshops
- Orioles Season Tickets