Cage and Coin Cashier (Part-time Secondment) - Pickering/Ajax

Pickering Casino Resort and Casino Ajax are seeking a Part-time Cage and Coin
Cashiers! This is a secondment position with a current end date of December 31,
2026. Please note the end date is subject to change.

Under the general direction of the Cage & Coin Manager, this position is
responsible for demonstrating exceptional guest service, while accurately
managing the care, control, transfer, and balancing of financial assets at the
gaming site.  As a Cashier, you will be serving our internal and external guests
by handling cash, chips, voucher transactions and process jackpot payments. 
While working as a Banker, your role will be to maintain our Customer Ticket
Redemption units, process and balance main bank transactions. You will work
under Alcohol and Gaming Commission of Ontario (AGCO) regulations to comply with
all applicable laws, policies, FINTRAC and Anti Money Laundering procedures.
Above all else, you will create Great Experiences and Memories for all guests
and colleagues!

The ideal candidate is an energetic professional with proven knowledge, skills
and abilities, executing the following in support of the company’s vision,
mission and values:

* Provide friendly, courteous efficient service to guests by handling financial
transactions with the utmost skill and integrity
* Accurately process guest transactions for cash, chips or vouchers
* Comply with all AGCO, FINTRAC and Anti Money Laundering policies as well as
GCGC Service Operating Procedures
* Identify and detect any counterfeit bills and/or gaming vouchers.
* Redeem foreign currencies for CAD funds or gaming vouchers/chips using
accurate exchange rates
* Fill and balance Customer Ticket Redemption units
* Reconcile and fill departmental transfers, cash floats and prepare bank
deposits
* Accurately preform counting procedures to ensure your shift has balanced
* Effectively resolve all Guest complaints and comments regarding transactions
or concerns and work collaboratively with the Cage & Coin Manager and
Supervisors to ensure a smooth and efficient Guest experience

Successful applicants will demonstrate the following qualifications:

* Completion of a secondary school diploma
* 1+ years of experience in customer service and handling cash (preferably
large volumes)
* Strong knowledge of cash, foreign currency and other settlement types 
* Working knowledge of computer software, and ability to learn new software and
systems 
* Strong mathematical aptitude, ability to work within a confined space, and
have good hand-eye coordination
* Ability to work in a physically demanding area and be familiar with a
high-volume, fast paced, shift work environment.
* Excellent communication, multi-tasking, organizational, teamwork and
analytical skills 
* The ability to obtain registration as a Category 2 Gaming Assistant with the
Alcohol and Gaming Commission of Ontario

Candidates must be ready and willing to work at both locations, a flexible
schedule, including evenings, weekends, holidays and overnights. The hours of
work and location will be based on operational needs. Ready to embark on your
next adventure?