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Cafe Operations Manager

4Sight Search Solutions
Full-time
On-site
Milton, Milton, Canada
About our client...<\/b>
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Blenz Coffee is Canada's largest third\-wave specialty coffee franchise \- a brand built on quality, community, and connection. With cafes across British Columbia, Alberta and now Ontario, they pride themselves in individually crafted coffees, proprietary teas, chocolate and fruit\-based beverages. Each cafe is also carefully designed to incorporate a welcoming and relaxed social setting and community hub to complete each customer visit. 
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A bit about you...<\/b>
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You are a dedicated and highly capable coffee enthusiast with a proven track record of specialty coffee operations. You thrive in dynamic environments and leading teams in delivering exceptional service and operational excellence while upholding artisanal standards. You have a background in hands\-on barista work and\/or coffee shop ownership with a desire to be an integral piece of a growing organization. Strong motivation and business acumen are key and you must be comfortable with regular hands\-on work. 
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Salary:<\/b>
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$55,000 \- $65,000 per year (flexibility for perfect fit)
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Hours of Work:<\/b>
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40 hours per week within business hours. (7:00am \- 9:00pm)
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Overtime may be required based upon business needs.
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Responsibilities
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  • Oversee daily operations of 1\-2 cafes with a focus on performance, quality, and guest experience.
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  • Manage and develop staff, including recruitment, training on specialty beverage preparation, scheduling, performance standards, and brand standards.
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  • Handle inventory management, vendor relations, and supply chain coordination to maintain premium ingredient standards.
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  • Drive customer satisfaction through genuine interactions, menu education, and resolution of guest concerns.
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  • Monitor financial performance, including sales targets, budgeting, and food cost control to optimize efficiency and profitability.
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  • Foster a positive store environment, promoting our community\-focused mission and implementing operations improvements.
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  • Sourcing local providers who meet the company's standards, while introducing new product lines.
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    Requirements<\/h3>
    • Proven experience as a barista, manager or coffee shop owner in a specialty coffee setting is required.
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    • Background in running a cafe or specialty coffee store with a focus on operational efficiency and team leadership is key.
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    • Strong knowledge of specialty coffee preparation, including espresso and latte art techniques.
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    • Excellent leadership, communication, and relationship management skills.<\/span>
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    • Passion for coffee culture, customer service, franchise success, and growth.<\/span>
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    • Ability to work flexible hours, including weekends and holidays, in a fast\-paced environment.
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      Benefits<\/h3>
      • Competitive salary.
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      • Comprehensive health and dental benefits.<\/span>
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      • Strong growth potential expanding into multiple locations.
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      • Employee discounts on premium beverages.
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      • Opportunities for professional development.
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      • A supportive and rewarding work culture.
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      • Company laptop.
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        Other companies may call this role:<\/b>
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        Cafe Operations Director
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        Business Operations Manager
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        Operations Supervisor
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        General Manager of Operations
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        Manager of Operations
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        Account Operations Manager
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        Operations Coordinator
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        If you have 3\-5 years of direct service management experience in the specialty coffee space and are driven to grow, build and thrive in a positive and successful company culture, CLICK APPLY<\/b> below to learn more!
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        We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well".  All applicants will be contacted within 5 business days. No phone calls please. IND1<\/span>
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