Business Operations Manager – Commercial Banking Real Estate – Vice President
JPMorganChaseYou are experienced in process improvement, business transformation, and change management. A role as a Business Operations Manager making meaningful change in an industry-leading Commercial Real Estate department is for you.
As a Business Operations Manager in Commercial Real Estate, you will lead strategic change, including operating model, process, technology, product and risk/controls. You will become a business subject matter expert who partners across all functional areas to develop a best in class client and employee experience.
Job responsibilities:
Drive strategic change across Commercial Real Estate by leading cross-functional teams
Provide leadership and guidance to team members to foster a culture of innovation and continuous improvement
Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
Partner with Sales, Credit Risk, Payments and middle office on process design and execution
Help determine changes to roles and responsibilities as technology, business process and operating models evolve
Perform other responsibilities as assigned
Required qualifications, capabilities and skills:
Five plus years of project management experience with emphasis on process re-engineering and business transformation
Ability to work in a demanding, fast paced environment with competing priorities
Demonstrated leadership skills with the ability to inspire and motivate teams
Proven track record of leading successful projects and initiatives
Strong oral and written communication skills
Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro
Preferred qualifications, capabilities and skills:
In depth understanding of Commercial Real Estate operations and market dynamics
Self-starter with the ability to work independently
Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees
Leadership experience in managing diverse teams and driving organizational change
Strong analytical skills with attention to detail and the ability to interpret and present complex data
Bachelor’s Degree preferred; MBA is advantageous