Business Operations Manager

Program Management responsibilities include the business and financial management oversight of awarded government contracts. Working with the leadership team and Development project managers, this role will be responsible for facilitating the program compliance requirements for these contracts.

• Ensure compliance with all contract deliverables.

• Create a dashboard to manage, monitor, forecast key milestone deliverables.

• Work with leadership to properly forecast and manage program expenses

• Work with Engineering/Development leadership to coordinate schedules and all third-party interdependencies.

• Work with leadership to facilitate all business operations functions for these programs.

Business Operations Manager, working for the COO in a startup venture and business, responsible for formulating, developing and implementing all business process workflows, policies, procedures and operating practices to streamline business operations function.

• Create and build systems and tools to support the emerging business, including but not limited to customer mgmt., program mgmt., governance and compliance, operations and finance systems

• Develop streamlined workflows that efficiently and effectively support the business, while ensuring appropriate governance and business controls

• Support the successful standup and integration of business financial and operation tools from the ground up, providing integration clarity and functional cross-over.

• Develop standard business process workflows, policies to guide the business with dashboard KPIs, metrics and critical success criteria for operational mgmt. and oversight.

• Create high level and process driver program management framework to guide consistent program management business processes to manage strategic, multi-year customer/partner program deliverables across R&D, development, Ops and financial business needs

• Collaborate with development project/program leads and executive leadership to create predictable forecasts for all awarded programs and development/service delivery milestones.

• Support the program management function, supporting the customer/partner program contractual requirements, deliverables and compliance requirements.

How You Will Contribute And What You Will Learn 

• Help to establish the core business operations infrastructure to manage the business

• True start-up operational experience, from customer engagement, program management and all cross-functional workflow systems, tools, processes and procedures

• Ability to engage with the leadership team to create KPI, business objectives and key strategic framework to manage the business

• Exposure to the emerging Space Innovation Industry and Ecosystem

• Engage in special critical projects to invest in governance and compliance requirements to secure ability to participate in communications relevant market opportunities

• Ability to develop strong cross-functional understanding of all necessary business operations to establish and run a business
  
   

You have:

• PMP Certified

• Lean Six Sigma Certified

• Minimum of 5 years’ professional experience

• Process engineering and business workflow experience

• Strong project management skills

• Experience working with R&D/Development teams in program execution

• Technical agility, digital mindset

• Strong verbal and written communication skills

• Strong data analytics, financial acumen, and operational metrics drive mindset

• Problem solving and critical thinking skills

• US Citizenship required

It would be nice if you also have:

• Start up, small business experience, from inception to established operation
• Technical/engineering background to support deep engagement with R&D and Development organization 
• US Federal Gov’t customer/partner experience
• Management experience and experience leading teams, either directly or cross-functionally