Business Operations Manager

Business Operations Manager (BOM2605)

Location: Toronto, ON

Type: Full-time, In-office

Vacancy Status: Existing

Start date: Immediate

Experience: 3–5 years in a Generalist Operations, HR, or People Ops role. Startup experience preferred.

Education: Minimum post-secondary degree/diploma in Business, Human Resources, or related field.

Note- Applications will be reviewed on a rolling basis; you are encouraged to apply early.

About Able Innovations

At Able Innovations, we are pioneering the intersection of robotics, AI, and hospital operations.

Our mission is to transform how healthcare systems move patients through intelligent automation. Our flagship technology, the ALTA PlatformⓇ, is an AI-powered patient logistics platform that enables safer, smarter, and more efficient patient movement across clinical environments.

We are building world-class medical robotics that is already being deployed in hospitals across Canada - helping healthcare providers improve workflow efficiency, reduce caregiver injuries, and deliver a more dignified experience for patients. We are creating a new category within healthcare automation, combining robotics, real-world clinical integration, and intelligent operational systems to solve problems that directly impact millions of patients and frontline workers.

As an early-stage startup, our team moves fast, tackles complex challenges, and works directly on technology that transitions from concept to real-world deployment. Whether in engineering, operations, clinical strategy, or business functions, every team member plays a critical role in shaping the future of healthcare robotics.

If you are excited by breakthrough technology, meaningful impact, and the opportunity to help build a category-defining company from the ground up, we'd love to hear from you.

About the position

The Business Operations Manager is a pivotal role responsible for the seamless day-to-day operations of Able Innovations. This isn't a role where you simply maintain systems someone else built; you are here to design, implement, and own the operational and people foundation of a company growing into a meaningful market.

You will serve as the primary lead for Human Resources administration, regulatory compliance, office infrastructure, and departmental transition support. You are the connective tissue between people, process, and compliance. Because we are a lean, scaling team, you will be responsible for the end-to-end execution of your functions, from high-level strategy with leadership to the "ground work" of daily administration.

This role is 100% on-site, based in Toronto, ON. We are building something tangible, and your presence in the office is vital to maintaining the connective tissue of our culture and operations.

Why this role matters:

• You will work closely with the C-suite and Directors. Your work will be highly visible, and the problems you solve will directly impact our ability to scale.
• If you want a role where no two weeks look the same and where you can point directly to the infrastructure you built, this is it!
• While HR-forward, you will own critical projects that don't always fit neatly into a job description, ensuring the team has the resources and safety standards necessary to succeed.
  

Responsibilities:

We are looking for a high-powered generalist to join our lean operations team. This is a rare role: it is genuinely broad, carries real ownership, and offers a direct line to leadership on a daily basis. While People Operations is the center of gravity for this role, this is fundamentally an operational position where HR serves as the backbone.

In this role, you will be expected to:

• Own the People Foundation: Act as the end-to-end owner of the HR function. This includes managing the full talent funnel (sourcing to reference checks), seamless onboarding/offboarding (including hardware provisioning), benefits administration, payroll reporting, and drafting all employment agreements.
• Drive Operational Excellence: Manage our Toronto HQ as a high-functioning environment. You will lead office and facility operations, coordinate with landlords and vendors, manage IT inventory, and ensure our physical and digital security protocols are airtight.
• Uphold Regulatory & Safety Standards: Ensure we are "audit-ready" at all times. You will lead Health & Safety activities (inspections, WSIB), maintain meticulous documentation for Health Canada and other regulatory bodies, and ensure the team is trained on essential compliance processes.
• Support Growth & Fundraising: Provide the administrative engine for our fundraising and grant efforts, managing rigorous application paperwork and reporting schedules to ensure no detail is missed.
• Solve the "Unowned" Problems: New challenges arise weekly that don't have an obvious home. You will pick up open-ended problems - from inter-departmental transitions to marketing the employer brand - structure them, and drive them to resolution independently.

Minimum Requirements:

• 3–5 years in a generalist operations, HR, or People Ops role. If you have navigated the chaos of a small, high-growth startup or a rigorous regulated environment, you speak our language.
• A post-secondary degree or diploma in Business Administration, Operations, HR, or a related field.
• You have a proven ability to work independently on open-ended problems. We provide context and direction, not a step-by-step manual. You are comfortable defining the path forward where one may not yet exist.
• You are an expert navigator of Google Workspace and Microsoft Office.
• You are tech savvy - you have a natural aptitude for picking up new tools.
• You have intermediate experience managing IT network setups, access control, and troubleshooting.
• You possess a working knowledge of HRIS and payroll systems.
• Familiarity with Health Canada standards and WSIB requirements is a significant asset.
• Exceptional written and verbal communication skills are non-negotiable. You have the emotional intelligence and judgment to handle sensitive HR matters with absolute confidentiality.
• You have a strong attention to detail and a bias toward action.
• You are self-motivated, analytical, and possess the "growth mindset" required to thrive in a fast-paced environment with conflicting priorities.
• You are willing to step into tasks outside your traditional remit whenever needed. You see a gap that needs to be filled for the team to win.

You will be successful if you are:

• Resourceful, organized, and thrive in fast-paced environments.
• Experienced in working closely with C-Suite executives.
• Able to work in a self-motivated, self directed manner within broad parameters.

Application Requirements

Please submit your resume and cover letter as a PDF document with the naming format "BOM2605_Firstname_Lastname". Please also include any relevant projects/portfolios.

Equal-Opportunity Employer Statement:

Able Innovations is proud to be an equal-opportunity employer. We embrace diversity and are committed to creating an equitable and inclusive workplace. All aspects of employment are decided based on qualifications, merit, and business need. We do not discriminate on the basis of race, colour, religion, ethnic origin, marital status, age, place of origin, age, ancestry, physical or mental disability, creed, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, citizenship, record of offenses, veteran status or any other status protected under federal, provincial, or local law.

Hiring Transparency & AI Disclosure:

At Able Innovations, we prioritize a fair and transparent recruitment process. While we use application Q&A to verify basic qualifications, we do not use artificial intelligence (AI) to screen, assess, or select applicants; every application is personally reviewed by a member of our hiring team. During interviews, we may use an automated notetaker to ensure accuracy and we will always ask for your explicit consent before using this tool. Its use is strictly for documentation, not assessment. All final decisions regarding interviews and hiring are made by a human team member.