Business Operations Coordinator

In this position... 
You will serve as a vocal advocate for the department, interfacing directly with the Ford Travel department to resolve issues on behalf of employees.
You will work on assignments where judgment is required a majority of the time, following specific, detailed instructions and relying on established policies to solve routine problems.

You will also serve as a vital support system for the team’s talent pipeline, providing backup to the Onboarding Lead.

What you'll do...

Travel & Expense Advocacy & Management 
Leadership Support: Directly process travel and expense reports for Advanced EV leaders, ensuring 100% compliance with the Ford Global Travel Policy and timely reimbursement. 
Employee Advocacy: Act as the primary liaison and advocate for Advanced EV employees with the Ford Travel department. Resolve complex booking issues, clarify policy interpretations, and troubleshoot travel-related roadblocks on behalf of the team. 
Corporate Card Management: Assist team members with corporate travel card applications, tracking status and providing guidance on card usage and reconciliation procedures. 
Policy Oversight: Serve as the subject matter expert for the team’s T&E activities. Identify routine roadblocks—such as system errors or policy discrepancies—and effectively bring them to management for resolution. 
Team Concierge: Provide general travel and expense support to the Advanced EV team, acting as a primary point of contact for operational troubleshooting and "concierge" services to enhance team efficiency. 
Onboarding & Training 
New Hire Training: Develop and deliver specialized Travel and Expense Report training for all new hires within Advanced EV to ensure organizational alignment and policy proficiency from day one. 
Onboarding Backup: Act as the primary backup support to the Onboarding Lead, assisting with the coordination of equipment, system access, and orientation schedules to ensure a seamless "Day 1" experience for new employees. 
Business Operations Support 
Documentation Management: Create and maintain detailed documentation for business operations processes, training materials, and checklists. 
General Support: Assist with Business Operations special projects, events, initiatives, and services as needed. 

You'll have...

Bachelor’s Degree in Business Administration, Supply Chain, Finance or related field, or equivalent combination of relevant education and experience.

High School Diploma 

Even better, you may have...
Preferred Qualifications:  
Exceptional data analysis skills. Some experience with coding (Python), AI, and/or automation of workflows is a bonus.  
Exceptional data analysis skills and attention to detail, with a focus on financial compliance 
Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint, Teams, etc.) 
Experience with Travel and Expense reporting systems (e.g., Concur, SAP) and the ability to train others on these platforms 
Excellent organizational and time management skills, with a proven ability to be proactive and anticipate the needs of a high-energy team 
Ability to follow specific, detailed instructions while exercising judgment within the area of immediate responsibility 
Excellent written and verbal communication skills 
Executive support and corporate event management experience 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
• Paid time off and the option to purchase additional vacation time. 

This position is a salary grade 5 and ranges from $66,660-112,020.





For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

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