Branch Growth & Operations Manager (Real Estate Brokerage)

About the Opportunity

Our client is an innovative and rapidly expanding real estate brokerage with a reputation for delivering a modern, agent-focused experience and a strong commitment to growth, collaboration, and entrepreneurial thinking.

Backed by an internationally recognized real estate brand, the organization combines the resources and credibility of a global network with the culture, agility, and personal touch of a growth-minded brokerage.

As the company continues to expand its presence across Ontario, they are seeking a Branch Growth & Operations Manager based in Toronto's prestigious Yorkville district to play a key leadership role in attracting top talent, supporting agent success, and driving branch performance.

This is not a traditional branch management role.

The successful candidate will spend a significant portion of their time focused on recruiting, growth, coaching, and business development while helping shape the future direction of an expanding organization.

Who You Are

You are a builder, not a caretaker.

You enjoy creating momentum, attracting talent, developing people, and helping organizations grow. You are equally comfortable leading a team meeting, recruiting a new agent, reviewing operational performance, or coaching someone toward greater success.

You thrive in a growth-focused environment and are energized by the opportunity to make a meaningful impact on the success of a branch, its agents, and the broader organization.

A significant portion of your time will be dedicated to agent recruitment, relationship building, and business growth initiatives.

The Role

As Branch Growth & Operations Manager, you will be responsible for the overall success of a growing branch location, including agent recruitment, retention, operational leadership, compliance oversight, and performance management.

Key Responsibilities

Branch Growth & Recruitment

• Lead recruiting efforts for new agents and team leaders
  
• Build and maintain a consistent recruiting pipeline
  
• Conduct networking, outreach, interviews, and recruitment meetings
  
• Present the brokerage's value proposition to prospective agents
  
• Support onboarding and integration of new agents
  
• Track recruiting activity and performance metrics
  

Agent Development & Retention

• Coach, mentor, and support agents in achieving their goals
  
• Foster a collaborative and performance-driven culture
  
• Support training and professional development initiatives
  
• Monitor engagement, productivity, and retention
  

Operations & Leadership

• Oversee day-to-day branch operations
  
• Supervise administrative team members
  
• Implement and improve systems, workflows, and processes
  
• Support branch financial performance and operational efficiency
  
• Ensure exceptional service standards throughout the office
  

Compliance & Risk Management

• Ensure compliance with applicable regulatory requirements
  
• Maintain brokerage policies, procedures, and standards
  
• Act as a trusted resource for compliance-related matters
  

Community & Business Development

• Build relationships within the local real estate community
  
• Represent the brokerage at networking and industry events
  
• Support strategic growth initiatives and market expansion efforts
  
• Promote a positive and professional brand presence
  

Requirements

Required Qualifications

• Active Ontario Real Estate License in good standing (Broker designation strongly preferred)
  
• Minimum 5+ years of experience in the real estate industry
  
• Minimum 3+ years of leadership experience managing a brokerage office, branch, sales team, or comparable business unit
  
• Proven experience recruiting and onboarding real estate agents, sales professionals, or business development talent
  
• Strong understanding of TRESA, RECO, and Ontario real estate compliance requirements
  
• Experience managing branch operations, performance metrics, and business objectives
  
• Exceptional communication, relationship-building, and coaching skills
  

Preferred Qualifications

• Previous experience as a Managing Broker, Broker Manager, Branch Manager, Team Leader, Productivity Coach, or Brokerage Owner
  
• Demonstrated success growing an office, branch, team, or organization through recruiting and retention efforts
  
• Experience managing administrative staff and supporting operational workflows
  
• Exposure to branch financial management, budgeting, or P&L accountability
  
• Experience leading change, growth initiatives, or expansion projects
  

Benefits

Competitive base salary of $80,000 - $120,000

Performance-based incentive program

Health and benefits package

Opportunity to work with a globally recognized real estate brand

Leadership growth and advancement opportunities

The ability to influence the growth and direction of a rapidly expanding brokerage

Supportive and entrepreneurial leadership team