Associate Dir, Health Systems & Process Improvement-Health System Operations-Full-Time-Days -Hybrid

Associate Dir, Health Systems & Process Improvement-Health System Operations-Full-Time-Days -Hybrid

The Associate Director of Health Systems and Process Improvement is responsible for supporting the day-to-day operations of the Health Systems and Process Improvement department. This individual ensures that the complex performance improvement initiatives across the health system are executed in a high quality, timely, and effective manner. Reporting to the Director of Health Systems and Process Improvement at The Mount Sinai Health System, the Associate Director Systems and Process Improvement Manager directly manages and develops departmental analysts, engineers, and managers. In conjunction with the Director, this individual also contributes to the strategic vision of Health Systems and Process Improvement.

• Manages and deploys Health and Systems Process Improvement analysts, engineers, and managers in conjunction with director to drive successful execution of PI initiatives from project scoping, selecting an appropriate methodology, identifying KPIs, monitoring/supporting progress, implementation and re-measurement
• Directly manages HSPI resources by measuring and tracking productivity, monitoring assigned projects and deploying resources as needed to meet needs of organization
• Supports professional development and mentorship of HSPI resources
• Manages and develops internal standard operating procedures to ensure the timely and effective completion of PI initiatives
• Responsible for monitoring/documenting detailed process metrics (i.e. cost, quality, throughput, etc.) and project status of PI initiatives as well as updating key leadership and stakeholders on status of PI initiatives; effectively meets deadlines and/or communicates constraints
• In conjunction with director, responsible for soliciting projects from all levels of organization and ensuring alignment with strategic plan of Mount Sinai Health System
• In conjunction with director, provides technical guidance on continuous process improvement methodologies to leadership
• Provides guidance on the development of continuous process improvement education and training programs for all levels of staff (Lean, Six Sigma, PDSA)
• Creates and administers didactic training curriculum on a performance improvement tools. May administer training to all levels of the organization.
• Responsible for detailed documentation and record keeping of all completed and active PI initiatives to ensure sharing of best practices throughout organization
• Responsible for the calculation and development of measures related to the ROI of Health Systems and Process Improvement
• May serve as mentor to Health Systems and Process Improvement Analysts, Health Systems and Process Improvement Engineers, and junior Health Systems and Process Improvement Managers
• Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services
• Leads and facilitates initiatives as needed
•  Performs other duties as required

• Bachelors' degree in Business, Industrial Engineering, Health Care-clinical or administration, or related quantitative field required; Masters Degree preferred.
• 8+ years direct operations management, performance improvement, or consulting experience in one or more of the following areas: Strategic planning, operations management, quality improvement, process improvement
   

Non-Bargaining Unit, 614 - Health System Operations - MSH, Mount Sinai Hospital