Assistant Manager, Operations

The Assistant Manager, Operations plays a pivotal role in supporting the Touro University's Operations Division and its associated departments, including Human Resources, Security, Facilities, Design, Construction, and Purchasing. Reporting directly to the Senior Operations Manager, with a dotted line to the Manager of Talent Services, the incumbent in this role will ensure timely execution of high-level operational initiatives and will directly support the institution's hiring efforts.

Responsibilities include, but are not limited to:

Operations

• Serve as the central project liaison within the Operations Division.
• Plan, track, and execute select operational initiatives at the direction of the Senior Operations Manager.
• Support the development and implementation of operational policies, procedures, and process improvements.
• Track and update project timelines and corresponding documentation, as necessary.
• Manage vendor relationships and negotiations, as needed.

Administrative Support

• Provide support to grant management operations as needed.
• Prepare Tableau reports, presentations, and data summaries for leadership meetings, including Board Meetings or Real Estate Committee meetings.
• Manage budget tracking, as needed.

Talent Services

• Recruit for positions as assigned.
• Build and sustain relationships with third-party agencies/ search firms; manage contract signatory process for new partnerships; liaise with select agencies for recruitment needs.
• Provides operational support for organizational development programs which may include workforce planning, talent management, succession planning, retention, and employee engagement.
• Lead job posting efforts, via the Touro Careers page as well as selected external web sites and recruitment sources.
• Delegate and respond to general recruitment-related inquiries.

Design, Construction & Purchasing

• Large scale project management support.
• Create and manage project documentation.
• Lead bid coordination.
• Track procurement requests, purchase orders, and delivery timelines via Unimarket software.

Required Qualifications

• Bachelor's degree required.
• 3+ years of related experience (i.e. case/project management, operations, Human Resources, etc.).
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Ability to work in a fast-paced environment.
• Strong cross-functional collaboration skills with the ability to work across diverse teams and stakeholders.
• High level of professionalism, discretion, and attention to detail.

Preferred Qualifications

• Graduate degree with specialization in case management, operations, or equivalent preferred.
• Experience in higher education or operations.
• Familiarity with procurement processes, HR systems, or facilities management tools.
• Project coordination or project management experience is a plus.

Working Conditions

• May require occasional early morning, evening, or weekend hours during peak operational periods or special events.